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Juvela Reviews

Gluten Free Bread, Flour Mix | Gluten Free Foods | Juvela

juvela.co.uk
3.6
134 reviews
Great Rating
Average of published reviews · How scores work

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Rated 3.6 out of 5 by 134 customers

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AI Review Summary Generated from 134 reviews

Customers find Juvela reliable for delivering gluten free products with good quality bread and helpful service. The ordering process is generally easy and delivery is timely, though some users experience damaged or incorrect items. Several recurring issues include damaged packaging, missing items, and poor after sales support. Some reviews mention dissatisfaction with product sweetness, limited customization, and occasional subscription problems.

What customers love
  • Gluten free quality
  • Fresh bread
  • Helpful staff
  • Easy ordering
Common concerns
  • Limited customization
  • Missing items
  • Poor after sales

Last updated 4 months ago

C

Beautiful gluten free bread and rolls

Beautiful gluten free bread and rolls All purpose mix makes lovely homemade bread Shame about the price as my husband gets no help to pay for his gluten free food and it seems he is penalised even more by the cost of living crisis than other folk Not Juvela s fault I know but wish you as a company could push more for free prescriptions in all postcodes Delivery good
J

Always happy with service and products

Always happy with service and products Website easy to use
S

The bread arrived in a damage package

The bread arrived in a damage package even though it had been marked fragile on the outside of the box so delivery company problem One loaf was in bits Juvela responded very quickly and replaced the loaf much appreciated
B

First order of eight loaves in a box

From order to delivery excellent other than the fact credit card details are saved for automatic reorder I would prefer to select this my self Quality of bread I had a mixed box of brown and white The brown seeded is ok The white was very fresh on delivery however once i defrosted a loaf it has a strange different flavour I won t order white again
M

Easy to order

Easy to order Product is excellent Delivery was very quick I would like more flexibility to be able to order when I need additional supply of bread I have limited freezer space so 1 month is too soon but I will need more bread before 2 months
W

More flexibibly would be helpful

The quality of the products is the main reason I use Juvela despite the considerable costs I feel they are definitely worth it One small comment is that the offer is a little inflexible I purchase the Baker s Box but find that I do not use the flour up as quickly as the bread - causing me to accumunlate a flour mountain at times It would be very helpful if it was posible to vary the proportions of bread to flour when ordering a box Many thanks
D

The flour arrived well packaged and

The flour arrived well packaged and well protected and on time but there was no packs of yeast included in the flour I hope this is a production error and Juvela will see to the issue soon
M

Just love the bread always have some on

Just love the bread always have some on prescription as well as ordering more
M

Juvela GF food Box

Very easy to order plenty of options to choose from to make up your box with your choice of what is in it however be aware that they won t let you place a one off order initially you have to sign up to a subscription when you place your order You can cancel or pause the subscription which is easy enough to do but surely we should be able to place a one off order if we want to
M

It was easy to order my Juvela flour

It was easy to order my Juvela flour Delivery was as quoted However I would not use 6 boxes in a month so did not want to sign up to monthly subscriptions I tried cancelling on the website but couldn t access the account Afterwards I did send an email and the subscription was cancelled without any trouble I would rather just re-order when I need to without having to sign up for monthly subscription then having to cancel

About Juvela

Find Gluten Free Bread, Flour Mix & Other Gluten Free Foods. Gluten Free Food On Prescription. We’ll Be There For Coeliacs Every Day, Every Step of The Way.

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About Juvela

Juvela: Delicious Gluten Free Foods Delivered to Your Door

Juvelais a UK-based provider of high-quality gluten free foods, operating from Liverpool at 19 De Havilland Drive, Liverpool L24 8RN. The company specializes in delivering delicious everyday gluten free essentials directly to customers, offering products available on prescription or for direct purchase through their online shop at juvela.co.uk.

Certified Gluten Free Products

All Juvela products are certified by Coeliac UK, carrying the trusted Crossed Grain trademark to ensure they are safe for people living with coeliac disease. The company works closely with Coeliac UK, a charity dedicated to supporting individuals who need to maintain a gluten free lifestyle, providing independent advice and resources.

Gluten Free Bread and Flour Mixes

The core of Juvela’s offering includes gluten free bread and flour mixes designed specifically for those with coeliac disease. Their product range focuses on everyday essentials that help customers rediscover the joy of eating gluten free food without compromise. Many customers highlight the fresh Juvela bread as a particular favorite, with some ordering multiple loaves on prescription after enjoying samples from the starter pack.

Gluten Free Prescriptions and Support for Newly Diagnosed Individuals

Juvela provides a dedicated service for gluten free prescriptions, helping customers manage their dietary needs with convenience. They offer a free starter pack containing sample products, which has proven invaluable for people recently diagnosed with coeliac disease. Customer testimonials frequently mention how these sample packs helped them navigate their new lifestyle, find suitable products, and make informed prescription choices.

Recipe Resources and Community

The website features an extensive collection of gluten free recipes, including breakfast options, one-pot meals, cakes, and holiday recipes. These recipes are designed to be simple and accessible for all cooking abilities. Juvela also maintains a gluten free community hub with blogs, real-life stories, and resources to support individuals living gluten free, covering topics from Chinese recipes to festive ordering information.

How to Shop

Customers can shop online through the Juvela website, filling a box with award-winning gluten free foods for home delivery. The company is also available for contact via email at inf***@juvela.co.uk or by phone at 0330 056 4358 for UK-based inquiries. With a focus on supporting the coeliac community at every step, Juvela combines convenience, quality, and expert resources for anyone seeking reliable gluten free solutions.