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Juvela Reviews

Gluten Free Bread, Flour Mix | Gluten Free Foods | Juvela

juvela.co.uk
3.6
134 reviews
Great Rating
Average of published reviews · How scores work

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Rated 3.6 out of 5 by 134 customers

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AI Review Summary Generated from 134 reviews

Customers find Juvela reliable for delivering gluten free products with good quality bread and helpful service. The ordering process is generally easy and delivery is timely, though some users experience damaged or incorrect items. Several recurring issues include damaged packaging, missing items, and poor after sales support. Some reviews mention dissatisfaction with product sweetness, limited customization, and occasional subscription problems.

What customers love
  • Gluten free quality
  • Fresh bread
  • Helpful staff
  • Easy ordering
Common concerns
  • Limited customization
  • Missing items
  • Poor after sales

Last updated 4 months ago

M

It would have been a 5 if not for the

It would have been a 5 if not for the change in not supplying yeast anymore Everywhere I turn at the moment is an increase in cost o e way or another Not happy
F

Customer service very good

Customer service very good Goods delivered on time However the website is confusing to use especially if I want to change my order It would be useful to me to be able to order in one box a mix of white and fibre flours
B

I get Juvela fresh bread every month

I get Juvela fresh bread every month and wouldn t buy any other The only thing l would say is the sliced bread is really small for sandwiches why can t you make the slices bigger now that would be better
G

delivery wasn t great taken to wrong

delivery wasn t great taken to wrong address then delivered a day late after getting in touch with dpd only had 3 days on one loaf
A

Over all very good The delivery system is great as I don t

The delivery system is great as I don t have to think about reordering I receive regular updates on my delivery too I would however prefer to have more choice about what I order I do not want the bread at all I prefer to make my own yet it is part of the box and I m informed it cannot be changed I would prefer to just receive the Gluten Free Mix and nothing else Good service just need more choice
G

A good service for trusted Gluten Free Products

I have been using Juvela online service for quite a while now It allows me to get Gluten Free products that i like and trust regularly I m not a fan of all their products but that is just personal taste but i do like most of their products My absolute favourite is there General Purpose Flours which allow you to make beautiful tasting bread cakes and many other things The only thing that is slightly annoying is the range of mixed boxes They are too restrictive It would be nice to be able to choose exactly what you wanted from their wide range of products Overall this is a good service
J

Still loving the products but what

Still loving the products but what happened to the recipe cards I love looking at the different recipes that I get each time I order and trying them out but my last order I didn t get one
T

First time purchase

The products are as good as I remember this brand was my choice when flour and bread were supplied on prescription so I am pleased to be able to use them again However I would welcome easier access to the site so that I can alter my choice of products and my frequency of delivery
J

Makes great bread in a bread maker

I have been making bread in a Panasonic bread maker for 25 years until I found I have coeliac s The Juvela white and fiber bread mix produce the best Gluten free loaf of bread in the bread maker you could possibly get so I recommend this method of making home made bread I wish Juvela would sell these bread mixes on there own without having to buy other Juvela bread products
M

Fresh bread delivered as promised on

Fresh bread delivered as promised on time Very disappointed however that you cannot find a distributor for N Ireland to the local chemists 9 delivery charge is very steep Could not afford to order on a regular basis

About Juvela

Find Gluten Free Bread, Flour Mix & Other Gluten Free Foods. Gluten Free Food On Prescription. We’ll Be There For Coeliacs Every Day, Every Step of The Way.

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About Juvela

Juvela: Delicious Gluten Free Foods Delivered to Your Door

Juvelais a UK-based provider of high-quality gluten free foods, operating from Liverpool at 19 De Havilland Drive, Liverpool L24 8RN. The company specializes in delivering delicious everyday gluten free essentials directly to customers, offering products available on prescription or for direct purchase through their online shop at juvela.co.uk.

Certified Gluten Free Products

All Juvela products are certified by Coeliac UK, carrying the trusted Crossed Grain trademark to ensure they are safe for people living with coeliac disease. The company works closely with Coeliac UK, a charity dedicated to supporting individuals who need to maintain a gluten free lifestyle, providing independent advice and resources.

Gluten Free Bread and Flour Mixes

The core of Juvela’s offering includes gluten free bread and flour mixes designed specifically for those with coeliac disease. Their product range focuses on everyday essentials that help customers rediscover the joy of eating gluten free food without compromise. Many customers highlight the fresh Juvela bread as a particular favorite, with some ordering multiple loaves on prescription after enjoying samples from the starter pack.

Gluten Free Prescriptions and Support for Newly Diagnosed Individuals

Juvela provides a dedicated service for gluten free prescriptions, helping customers manage their dietary needs with convenience. They offer a free starter pack containing sample products, which has proven invaluable for people recently diagnosed with coeliac disease. Customer testimonials frequently mention how these sample packs helped them navigate their new lifestyle, find suitable products, and make informed prescription choices.

Recipe Resources and Community

The website features an extensive collection of gluten free recipes, including breakfast options, one-pot meals, cakes, and holiday recipes. These recipes are designed to be simple and accessible for all cooking abilities. Juvela also maintains a gluten free community hub with blogs, real-life stories, and resources to support individuals living gluten free, covering topics from Chinese recipes to festive ordering information.

How to Shop

Customers can shop online through the Juvela website, filling a box with award-winning gluten free foods for home delivery. The company is also available for contact via email at inf***@juvela.co.uk or by phone at 0330 056 4358 for UK-based inquiries. With a focus on supporting the coeliac community at every step, Juvela combines convenience, quality, and expert resources for anyone seeking reliable gluten free solutions.