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Juvela Reviews

Gluten Free Bread, Flour Mix | Gluten Free Foods | Juvela

juvela.co.uk
3.6
134 reviews
Great Rating
Average of published reviews · How scores work

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Rated 3.6 out of 5 by 134 customers

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AI Review Summary Generated from 134 reviews

Customers find Juvela reliable for delivering gluten free products with good quality bread and helpful service. The ordering process is generally easy and delivery is timely, though some users experience damaged or incorrect items. Several recurring issues include damaged packaging, missing items, and poor after sales support. Some reviews mention dissatisfaction with product sweetness, limited customization, and occasional subscription problems.

What customers love
  • Gluten free quality
  • Fresh bread
  • Helpful staff
  • Easy ordering
Common concerns
  • Limited customization
  • Missing items
  • Poor after sales

Last updated 4 months ago

S

Bread delivery

My orders always arrive in a timely manner and are well packed The loaves are always in their original state not damaged at all Since diagnosis with Coeliac this has been my favourite bread
M

Great

Easy to order very flexible in terms of changing subscription and box contents Lovely rolls and bread Customer services are extremely helpful and friendly Can t fault anything so well done juvela
C

This is by far the best gluten free

This is by far the best gluten free bread on the market My one small criticism is that you can not place large orders or just select whatever you want due to the rigid format of the website We would purchase more products if you could buy what ever you wanted in what ever quantity you liked
S

HAPPY CUSTOMER

I enjoy the fresh bread and the Juvela mix I have never had a problem and on the odd occasion I have contacted the team they have been very helpful the packaging is good and the chosen carriers always deliver on the date and time supplied
M

Gluten Free

I have been buying direct from Juvella ever since gluten free products became unavailable on prescription The products are good and my coeliac wife says their bread is by far the best The staff are great A human answers the phone and deals with your request No array of options to deal with This is the old efficient way of working and may even be unique to Juvella One disappointment is that crispbreads are no longer available which my wife loved
J

I have been using Juvela products for 12 years

I have been using Juvela products for 12 years and thoroughly recommend them for people who have to eat gluten free Juvela also provide an excellent delivery service and are always friendly and helpful long may they continue
M

Gluten Free

Juvela supplies good quality Gluten Free food I have a regular monthly order by post it s always on time a very good service
J

Great service

Excellent delivery as usual from Juvela The subscription process is easy to manage and help is available on the rare occasions there is a problem I had difficulty getting a managing link this time but it was quickly resolved with a phone call
S

Juvela Bread and Rolls

I used to get this bread on prescription until it was stopped Then went onto shop bought bread which I don t like Saw you could order this without prescription and hence ordered a box It s very tasty and the texture is good Seems more filling than other breads Pity it s not a bit cheaper
C

Reliable delivery of regular gluten

Reliable delivery of regular gluten free bread and rolls Wish my husband could access the free prescription in PE14 9ET

About Juvela

Find Gluten Free Bread, Flour Mix & Other Gluten Free Foods. Gluten Free Food On Prescription. We’ll Be There For Coeliacs Every Day, Every Step of The Way.

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About Juvela

Juvela: Delicious Gluten Free Foods Delivered to Your Door

Juvelais a UK-based provider of high-quality gluten free foods, operating from Liverpool at 19 De Havilland Drive, Liverpool L24 8RN. The company specializes in delivering delicious everyday gluten free essentials directly to customers, offering products available on prescription or for direct purchase through their online shop at juvela.co.uk.

Certified Gluten Free Products

All Juvela products are certified by Coeliac UK, carrying the trusted Crossed Grain trademark to ensure they are safe for people living with coeliac disease. The company works closely with Coeliac UK, a charity dedicated to supporting individuals who need to maintain a gluten free lifestyle, providing independent advice and resources.

Gluten Free Bread and Flour Mixes

The core of Juvela’s offering includes gluten free bread and flour mixes designed specifically for those with coeliac disease. Their product range focuses on everyday essentials that help customers rediscover the joy of eating gluten free food without compromise. Many customers highlight the fresh Juvela bread as a particular favorite, with some ordering multiple loaves on prescription after enjoying samples from the starter pack.

Gluten Free Prescriptions and Support for Newly Diagnosed Individuals

Juvela provides a dedicated service for gluten free prescriptions, helping customers manage their dietary needs with convenience. They offer a free starter pack containing sample products, which has proven invaluable for people recently diagnosed with coeliac disease. Customer testimonials frequently mention how these sample packs helped them navigate their new lifestyle, find suitable products, and make informed prescription choices.

Recipe Resources and Community

The website features an extensive collection of gluten free recipes, including breakfast options, one-pot meals, cakes, and holiday recipes. These recipes are designed to be simple and accessible for all cooking abilities. Juvela also maintains a gluten free community hub with blogs, real-life stories, and resources to support individuals living gluten free, covering topics from Chinese recipes to festive ordering information.

How to Shop

Customers can shop online through the Juvela website, filling a box with award-winning gluten free foods for home delivery. The company is also available for contact via email at inf***@juvela.co.uk or by phone at 0330 056 4358 for UK-based inquiries. With a focus on supporting the coeliac community at every step, Juvela combines convenience, quality, and expert resources for anyone seeking reliable gluten free solutions.