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Juvela Reviews

Gluten Free Bread, Flour Mix | Gluten Free Foods | Juvela

juvela.co.uk
3.6
134 reviews
Great Rating
Average of published reviews · How scores work

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Rated 3.6 out of 5 by 134 customers

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AI Review Summary Generated from 134 reviews

Customers find Juvela reliable for delivering gluten free products with good quality bread and helpful service. The ordering process is generally easy and delivery is timely, though some users experience damaged or incorrect items. Several recurring issues include damaged packaging, missing items, and poor after sales support. Some reviews mention dissatisfaction with product sweetness, limited customization, and occasional subscription problems.

What customers love
  • Gluten free quality
  • Fresh bread
  • Helpful staff
  • Easy ordering
Common concerns
  • Limited customization
  • Missing items
  • Poor after sales

Last updated 4 months ago

J

Not one bad experience

No bad experience Whether I email or call I m always met with politeness Delivery is considerably quick and efficient If I could remember everyone I spoke to from the company I d name them all and for sure give them 5
M

Fantastic online company

Fantastic online company They are flexible with when and what you order Their website is good and easy to use The communication is good Their products are brilliant
C

Excellent white bread both for

Excellent white bread both for sandwiches and making delicious toast I wish I had discovered Juvela many years ago Now having a regular delivery is so much more convenient than searching the supermarket shelves
R

I like the products

I like the products the fact that I can change my box a bit according to my needs each month the well-packed and prompt delivery and the helpful staff I need staff not to take payment early but otherwise it s all excellent I like the way Juvela occasionally promote a new product but don t bombard me with daily emails and promotions A great company to deal with and great tasting products
A

Excellent products

Recently moved from Scotland where these products were on prescription I have used Juvela products for over 30 years always loved your products been round your factory dealing direct for products was a very smooth process from ordering to prompt delivery
K

Very helpful person on phone ordered

Very helpful person on phone ordered what I needed and said any problems just get back in touch but bread and rolls here within day s Very impressed

Delivered to me within the time slot

Delivered to me within the time slot carefully Driver polite Thanks
S

Excellent

I ve tried many gf breads as well as samples of Juvela I thought it expensive but it is definitely the best-doesn t crumble and tastes like real bread The flour and cereals are also excellent After ordering I was contacted by Sales to ensure my order was exactly what I wanted Excellent service and worth paying that little bit extra for quality products
J

Baker box gives variety

I have a Baker Box every two or three months and am very pleased with the variety of rolls part-baked bread and mix and the fact that it is easy to change the contents if I wish to The Juvela mix makes wonderful bread in my breadmaker
H

NHS STOPPED MY PESCRIPTION

Since loosing my free prescription for my bread I had to find an alternative until juvella would allow me to purchase from there shop that was hard to do Thankfully juvella opened up their shop to the public thank goodness they did and now get regular deliveries every month and can enjoy the bread they bake thank you juvella

About Juvela

Find Gluten Free Bread, Flour Mix & Other Gluten Free Foods. Gluten Free Food On Prescription. We’ll Be There For Coeliacs Every Day, Every Step of The Way.

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About Juvela

Juvela: Delicious Gluten Free Foods Delivered to Your Door

Juvelais a UK-based provider of high-quality gluten free foods, operating from Liverpool at 19 De Havilland Drive, Liverpool L24 8RN. The company specializes in delivering delicious everyday gluten free essentials directly to customers, offering products available on prescription or for direct purchase through their online shop at juvela.co.uk.

Certified Gluten Free Products

All Juvela products are certified by Coeliac UK, carrying the trusted Crossed Grain trademark to ensure they are safe for people living with coeliac disease. The company works closely with Coeliac UK, a charity dedicated to supporting individuals who need to maintain a gluten free lifestyle, providing independent advice and resources.

Gluten Free Bread and Flour Mixes

The core of Juvela’s offering includes gluten free bread and flour mixes designed specifically for those with coeliac disease. Their product range focuses on everyday essentials that help customers rediscover the joy of eating gluten free food without compromise. Many customers highlight the fresh Juvela bread as a particular favorite, with some ordering multiple loaves on prescription after enjoying samples from the starter pack.

Gluten Free Prescriptions and Support for Newly Diagnosed Individuals

Juvela provides a dedicated service for gluten free prescriptions, helping customers manage their dietary needs with convenience. They offer a free starter pack containing sample products, which has proven invaluable for people recently diagnosed with coeliac disease. Customer testimonials frequently mention how these sample packs helped them navigate their new lifestyle, find suitable products, and make informed prescription choices.

Recipe Resources and Community

The website features an extensive collection of gluten free recipes, including breakfast options, one-pot meals, cakes, and holiday recipes. These recipes are designed to be simple and accessible for all cooking abilities. Juvela also maintains a gluten free community hub with blogs, real-life stories, and resources to support individuals living gluten free, covering topics from Chinese recipes to festive ordering information.

How to Shop

Customers can shop online through the Juvela website, filling a box with award-winning gluten free foods for home delivery. The company is also available for contact via email at inf***@juvela.co.uk or by phone at 0330 056 4358 for UK-based inquiries. With a focus on supporting the coeliac community at every step, Juvela combines convenience, quality, and expert resources for anyone seeking reliable gluten free solutions.