Kajakk-fritid Reviews

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kajakk-fritid.no
4.62
68 reviews
Excellent Rating
Based on 68 user experiences

Rated 4.62 out of 5 by 68 Happy Customers

80.9%
11.8%
1.5%
0%
5.9%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 68 reviews

Customers report consistently excellent service and fast delivery from Kajakk-fritid. Multiple reviews highlight quick responses, helpful support, and high product quality. Several customers mention fast shipping and reliable problem resolution. The overall experience is highly positive with strong trust in the company.

What customers love
  • Fast delivery
  • Excellent customer service
  • High product quality
  • Quick response time
  • Helpful support
Common concerns
  • Long response time
  • Faulty products
  • Wrong items shipped
  • Expensive pricing
  • Assembly difficulties

Last updated 3 days ago

G

Quick response but messy service

Bought an e-bike Shipment and everything was good website was perfectly fine When I got the bike the front wheel was damaged Customer service then fixed this quickly by informing they would send a new one by mail and I also ordered a lock for the bike When I got the package there was no new wheel but two tires and the lock came without mount or key A new tire was then ordered again however after 9 days I still have no shipment confirmation So I have now had a new bike for over one month that I cannot use
I

Great chat function

Contacted support when I managed to put in wrong personal information They where professional and helpful
B

Good and quick customer service

Very fast response on the chat function not that fast on e-mail But overall good service
B

I got a fast respons when I contacted

I got a fast respons when I contacted the service desk The product is not yet recived So waiting happily to test the product
S

Simple and straightforward ordering

Simple and straightforward ordering menu Fast delivery Product matched the delivery Good communication with the company
B

Great qualty products

Great qualty products Fast deliveries Good helpdesk
R

Quick service and correct solution

Had problems with my E-bike type Fosna Ragnar because after 3 months the speedometer stopped functioning and the electrical motor gave no support to the pedals The error message on display was not mentioned in the service-book Support department of Kajakk og Fritid AS gave me a reply after 3 days and the proposed fix with correcting the position of magnet on back wheel did the trick Bike is good as new
T

Had a problem charging the battery on

Had a problem charging the battery on my e-bike The battery and display were sent to the kayak and leisure workshop for a check problem found and I got a new battery under warranty great customer service
G

Good service and friendly technicians

Good service and friendly technicians
P

Quick friendly and good service

I got excellent service at Kajakk Fritid when buying my first electric bike I had many questions and concerns and the employee guided me safely through the whole process She was very patient and knowledgeable Thank you

About Kajakk-fritid

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