Kaspersky Reviews

Kaspersky Cyber Security Solutions for Home and Business | Kaspersky

kaspersky.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

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Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Kaspersky receives consistent 5-star praise for reliability, long-term protection, effectiveness, and helpful support, with many users reporting decade-long usage and strong trust in security coverage. Several 1-star reviews highlight severe frustration with auto-renewal, cancellation processes, billing errors, and poor customer service, describing charges after cancellation and non-functional support channels. Mixed feedback appears around usability, subscription management complexity, and occasional software interference with games or system settings.

What customers love
  • Reliable security protection
  • Long-term trustworthiness
  • Effective malware detection
  • Easy to use interface
Common concerns
  • Auto renewal issues
  • Cancellation difficulties
  • Billing and charges errors
  • Subscription management complexity

Last updated 1 month ago

A

peace of mind with Kerpersky

Have been using Kaspersky for the last 15 years if you want a security suite to protect your privacy and security online there is no better for value and ease of use it s my go to every time
N

I was unable to renew my subscription

I was unable to renew my subscription An operator was really helpful and supportive I am happy she help me at the end Many thanks
D

the product has kept my tech safe

the product has kept my computer phone tablet safe from nasties for over 5yrs fairly easy to use understand the product customer service reply s quickly and helpful with any questions very happy with the product overall
D

I spoke with a number of advises

I spoke with a number of advises around user issues each advisor was very patient I recieved the exact support that I needed
D

Hello

Hello Kaspersky is an excellent product regardless of the product the problem is that I cannot use this product bought from the UK in Romania thank you
L

I am reviewing kaspersky customer

I am reviewing kaspersky customer service only as I didn t use the product but was signed up to it through Onestream After leaving Onestream I saw that a couple of months later a year s subscription for kaspersky had been debited from my account which I did not authorise Trying to get through to Onestream is impossible so I emailed kaspersky direct They got back to me within a day stating that I needed to claim my money back through Onestream but if I encounter problems to get back to them and they would try to sort it out I managed to finally get my refund through Onestream in the end and thought no more about it however a couple of weeks later I received an email from kaspersky asking whether my refund was sorted or whether I d like them to step in and help This email went straight into my spam so I didn t see it at the time another couple of weeks later and they sent another email asking whether my problem was solved and if I d got my refund or whether they could assist me further I really appreciate their follow up enquiries and their willingness to help sort my refund If I was to get virus protection in the future Kaspersky would now be my no 1 choice due to their terrific customer service
M

I had a slight issue of my causing and

I had a slight issue of my causing and Kaspersky dealt with it in a smooth stress-free and professional manner I was very impressed with the online help So far so good
J

I have tried many programs over years

I have tried many programs over years but I always choose Kaspersky as it reassures me The green line round bank details is good Others tell you that you are secure but I like to see it Hope that makes sense
R

Keep up the Good Work

I have kept renewed my Kaspersky over 4 years for me and my daughter laptops I can fairly say that we are well satisfied with the net security provided Keep up the good work Raafat Khalid Ph D
C

Easy to use and a good professional

Easy to use and a good professional security site that always keeps you safe online at a small cost per year get on it now don t let the cyber criminals steal your data

About Kaspersky

A Global Leader in Next Generation Cybersecurity Solutions and Services, Kaspersky Offers Premium Protection Against All Cyber Threats for Your Home and Business.

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Frequently Asked Questions

Kaspersky offers several products for home users, including Kaspersky Premium, Kaspersky Plus, Kaspersky Standard, Kaspersky Safe Kids, Kaspersky VPN, and Kaspersky Password Manager.

Kaspersky was founded in 1997 by cybersecurity expert Eugene Kaspersky. It has grown into the world’s largest privately-owned cybersecurity firm, focusing on fighting cybercrime while maintaining high standards of transparency and professional integrity.

Kaspersky products protect against malware, viruses, ransomware, spy apps, unauthorized webcam access, data leaks, and phishing scams. They also provide identity protection and secure online payment browsing.

Kaspersky products have won numerous awards, including multiple first-place results in independent comparative tests by organizations such as AV-Comparatives. They have been recognized for malware detection, targeted attack prevention, and minimal system performance impact.

Kaspersky offers support through its KSOS Portal, partner programs, and community channels. Resources include security bulletins, case studies, policy blogs, a dedicated careers section, and tools for device-specific and enterprise-level cybersecurity solutions.

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About Kaspersky

Kaspersky Cyber Security Solutions for Home and Business

Kaspersky is a global leader in next-generation cybersecurity solutions and services, offering premium protection against all cyber threats for home and business users. The company provides a comprehensive range of security products designed to protect devices, data, and online activity across multiple platforms.

Product Portfolio

Kaspersky serves both consumers and businesses with tailored security plans that include antivirus, anti-malware, ransomware protection, and privacy tools. The company’s product lineup includes Kaspersky Premium, Kaspersky Plus, Kaspersky Standard, Kaspersky Safe Kids, Kaspersky VPN, and Kaspersky Password Manager. These products are compatible with Windows, macOS, Android, and iOS devices.

Protection and Performance

Each Kaspersky plan uses cutting-edge AI technology to detect and stop online threats, including previously unseen malware and viruses. The solutions block unauthorized access to webcams, protect online payments through secure browsers, and prevent data leaks. Users also benefit from performance optimization features that allow smooth online shopping, gaming, and browsing without interruptions.

Additional Security Tools

  • Unlimited Superfast VPN (depending on plan)
  • Data Leak Checker
  • Identity Protection
  • Expert Virus Check & Removal
  • Parental controls via Kaspersky Safe Kids

Recognition and Testing

Kaspersky products have been extensively tested and have won numerous awards, including multiple first-place results in independent comparative tests conducted by organizations such as AV-Comparatives. The company has been recognized for malware detection, targeted attack prevention, and minimal impact on system performance.

Company Background

Founded in 1997 by cybersecurity expert Eugene Kaspersky, the company has grown into the world’s largest privately-owned cybersecurity firm. Kaspersky focuses on fighting cybercrime while maintaining high standards of transparency and professional integrity. The company regularly publishes cybersecurity news, threat analyses, and educational resources through platforms such as Kaspersky Daily, SecureList, and Tomorrow Unlocked.

Support and Resources

Kaspersky offers support through its KSOS Portal, partner programs, and community channels. Resources include security bulletins, case studies, policy blogs, and a dedicated careers section. The company also provides tools for device-specific protection and enterprise-level cybersecurity solutions.