Kaspersky Reviews

Kaspersky Cyber Security Solutions for Home and Business | Kaspersky

kaspersky.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

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Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Kaspersky receives consistent 5-star praise for reliability, long-term protection, effectiveness, and helpful support, with many users reporting decade-long usage and strong trust in security coverage. Several 1-star reviews highlight severe frustration with auto-renewal, cancellation processes, billing errors, and poor customer service, describing charges after cancellation and non-functional support channels. Mixed feedback appears around usability, subscription management complexity, and occasional software interference with games or system settings.

What customers love
  • Reliable security protection
  • Long-term trustworthiness
  • Effective malware detection
  • Easy to use interface
Common concerns
  • Auto renewal issues
  • Cancellation difficulties
  • Billing and charges errors
  • Subscription management complexity

Last updated 1 month ago

N

I like kaspersky but trying to install

I like kaspersky but trying to install my updated membership onto my android as well as my pc is a pain and is not easy I ve deleted and reinstalled a bunch of time but it wont recognize that I have a subscription even though it s connected to my account it s very frustrating
F

hi i have just renewed but have no

hi i have just renewed but have no activation code has this been discontinued you have a new format aswell is this correct---do i need a code to renew---i have downloaded the standard application a few times---i have it now but it disappeared when i went onto the computer-today-and so had to download another application also does not show i have used the application on two android phones---i used my QR scanner--both phones saying we have so many days left of a free trial which we both dont want---anyway hope you can help
C

courteous

courteous knowledgable but as yet problem not solved
R

It took many attempts to install the

It took many attempts to install the software before I could activate it
S

Difficult to work price out and help

Difficult to work price out and help neededPlus trying to work out reoccurring renewal hard
R

The download instructions were not

The download instructions were not clear and I had to work out where the download had gone before adding the code
A

You have taken over my computer

You have taken over my computer I don t like that Kaspersky seems to be controlling everything on my laptop and I can t seem able to reverse what I had previously agreed to
R

Existing customers are charged double totally unfair

An excellent security suite but why do you charge existing customers double that of new purchasers It s a con
A

Cancellation Seems Impossible

I am a long time subscriber but I need to cancel They just do not accept my password or order number I need to speak to them personally The phone number I saw will not connect I have been through my bank statements and no Kaspersky So I must have used my only credit card and that whole number and account has changed Kaspersky is not clear about contacting them What do I do My sub is up in December but they say I have only until November 25th to contact them I have been a good customer but the laptop I used is no longer working and I just want to cancel but I have now tried for nearly an hour No joy
D

I can t write a proper review so soon

I can t write a proper review after only 24 hours with Kaspersky Why do companies want an IMMEDIATE review There was is no time to gauge how good or bad the product is The three stars is for the product installing properly

About Kaspersky

A Global Leader in Next Generation Cybersecurity Solutions and Services, Kaspersky Offers Premium Protection Against All Cyber Threats for Your Home and Business.

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Frequently Asked Questions

Kaspersky offers several products for home users, including Kaspersky Premium, Kaspersky Plus, Kaspersky Standard, Kaspersky Safe Kids, Kaspersky VPN, and Kaspersky Password Manager.

Kaspersky was founded in 1997 by cybersecurity expert Eugene Kaspersky. It has grown into the world’s largest privately-owned cybersecurity firm, focusing on fighting cybercrime while maintaining high standards of transparency and professional integrity.

Kaspersky products protect against malware, viruses, ransomware, spy apps, unauthorized webcam access, data leaks, and phishing scams. They also provide identity protection and secure online payment browsing.

Kaspersky products have won numerous awards, including multiple first-place results in independent comparative tests by organizations such as AV-Comparatives. They have been recognized for malware detection, targeted attack prevention, and minimal system performance impact.

Kaspersky offers support through its KSOS Portal, partner programs, and community channels. Resources include security bulletins, case studies, policy blogs, a dedicated careers section, and tools for device-specific and enterprise-level cybersecurity solutions.

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About Kaspersky

Kaspersky Cyber Security Solutions for Home and Business

Kaspersky is a global leader in next-generation cybersecurity solutions and services, offering premium protection against all cyber threats for home and business users. The company provides a comprehensive range of security products designed to protect devices, data, and online activity across multiple platforms.

Product Portfolio

Kaspersky serves both consumers and businesses with tailored security plans that include antivirus, anti-malware, ransomware protection, and privacy tools. The company’s product lineup includes Kaspersky Premium, Kaspersky Plus, Kaspersky Standard, Kaspersky Safe Kids, Kaspersky VPN, and Kaspersky Password Manager. These products are compatible with Windows, macOS, Android, and iOS devices.

Protection and Performance

Each Kaspersky plan uses cutting-edge AI technology to detect and stop online threats, including previously unseen malware and viruses. The solutions block unauthorized access to webcams, protect online payments through secure browsers, and prevent data leaks. Users also benefit from performance optimization features that allow smooth online shopping, gaming, and browsing without interruptions.

Additional Security Tools

  • Unlimited Superfast VPN (depending on plan)
  • Data Leak Checker
  • Identity Protection
  • Expert Virus Check & Removal
  • Parental controls via Kaspersky Safe Kids

Recognition and Testing

Kaspersky products have been extensively tested and have won numerous awards, including multiple first-place results in independent comparative tests conducted by organizations such as AV-Comparatives. The company has been recognized for malware detection, targeted attack prevention, and minimal impact on system performance.

Company Background

Founded in 1997 by cybersecurity expert Eugene Kaspersky, the company has grown into the world’s largest privately-owned cybersecurity firm. Kaspersky focuses on fighting cybercrime while maintaining high standards of transparency and professional integrity. The company regularly publishes cybersecurity news, threat analyses, and educational resources through platforms such as Kaspersky Daily, SecureList, and Tomorrow Unlocked.

Support and Resources

Kaspersky offers support through its KSOS Portal, partner programs, and community channels. Resources include security bulletins, case studies, policy blogs, and a dedicated careers section. The company also provides tools for device-specific protection and enterprise-level cybersecurity solutions.