Kegel8 Reviews

I bought the newest model of the Kegle8 and had high hopes I had been using twice a week for an hour Having had my product for little over 6 months it stopped working due to faulty probe Having contacted customer services their response was that as over 6 months old they were unable to help Not the performance i would expect from a product with that price tag I also paid more as bought the latest model Customer service reply was bland and unhelpful

It s all very well offering a 90 Day Money Back Guarantee with no questions asked but if it s not honoured it s pointless The device hasn t worked for me I emailed the company for a return but they ve not replied and it s been over a week and the online portal says pending Terrible customer service

The website promotes 90 day money back guarantee no questions asked however it is not clear that this only applies to ONE of the trainers So when I was not satisfied with the device I bought it was then it was made clear that my device was not covered by this guarantee This is annoying as you think you are buying with confidence Now I have wasted 75 on a device that does not give reliable readings on my pelvic floor strength and I won t be using

The product didn t work for me I had not realised from reading the information carefully before buying that you need to stand sit or lie still for 45minutes This was not made clear I found the product did not make adequate connection and tried it in bed in all the various suggested positions and still not working for me The problem for me is the time required to sit or lie still which with a busy life and family was totally impractical The no question return worked but was not quick and easy to return and the refund was slow

My order arrived and I was so excited read the instructions studied the booklet and tried to switch it on - put the battery in press on button except it didn t work- contacted the company they wanted pictures of the package so I sent these then they wanted a video showing me putting the battery in and turning on the machine - now at age of 49 you would hope I know how to put a battery in Right I could not send video- too big in MG so finally they agreed for me to send machine back - waiting on replacement - they made me feel like an amateur It went back and forth - I hope the replacement arrives soon and it actually works Will post a follow up

I needed to return an item and was required to complete an online returns request in which they ask for an order number They begin the order number with an O which looks like a 0 therefore you ll go around in circles trying to complete the form and having it rejected contary to the reply below- I did not get any useful assistance what so ever despite asking brilliant scam

Waste of money and time I bought this about 20 weeks ago For the first 4 week I was struggling to understand how high to set the MA s After emailing I done the full 12 weeks as advised and after 16 weeks I ve had absolutely no improvement I emailed 4 days ago and was told to increase the MA s to a certain number which I ve done and after only 4 days I ve notice my muscles are significantly weaker than I started off with I am furious I got this to strengthen my muscles just a little even though I wasn t all that bad to begin with and now I m so much worse than I ever was DO NOT BUY THIS OR TAKE THEIR AFVICE It s not only a complete waste of money and time but the so called customer service team will tell you utter rubbish and change their advice any time you contact them I am so angry and upset

I ve no complaints about the Kegel 8 machine that I received but after 12 weeks and following the instructions I did not notice any marked difference So I returned the package and expected a full refund as promised in the 90 day money back guarantee Now I find that they have deducted part of the refund to replace a part that was used but undamaged I m disgusted with this part of the service

I had to got to A E Device was impossible to remove The Kegel 8 no quibble guarantee which they strongly promote is worthlessNo quibble guarantee is mentioned in two different places on product page You must click on delivery to read further down it doesn t apply if opened 119 and several hours in A E I was advised never to use again - not that I wouldAvoid this company

Would give no stars if I could The no quibble money back guarantee is worthless They have charged me 35 99 of the 125 99 I paid as the probes and wires had been opened but how else are you supposed to see them The product page on the website says -ReturnsIf you re not 100 happy with your purchase you can return it within 90 days of delivery If the item is faulty damaged you ll receive a FULL refund however if the item is unsuitable or you have changed your mind a small postage charge of 2 will be deducted They told me the terms were in the no quibble money back guarantee but they have a flaw in their system when you order by smart phone which means if you press on the no quibble money back guarantee nothing happens You would therefore expect that there would be a no quibble money back guarantee but as I said I have been charged 35 99 I rang the company and the customer service agent was very argumentative I have sent messages through live chat about the problem with the website accessed via smart phone that have been ignored Be warned Save your money I feel completely ripped off Latest Update in response Lillie There is no link when on a smart phone I have messaged you 3 times on live chat about this but have been ignored You have closed my complaint despite my replies It s an horrendous lack of customer service The anything else you can help with is refund my 35 99 and spell my name properly DON T FALL FOR THE NO QUIBBLE MONEY BACK GUARANTEE