Kidzania Reviews

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2.65
49 reviews
Average Rating
Based on 49 user experiences
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AI Review Summary Based on 49 reviews

Reviews describe long queues and extensive waiting times for activities. Many visitors report high perceived value for money despite ticket prices. Overall feedback highlights that children enjoy the immersive role-play environment. Some reviews mention inconsistent staff engagement and disappointing activity availability. A recurring theme is the attraction being fun but operationally challenging.

What customers love
  • Great fun for children
  • Educational role play
  • Friendly staff
  • Real job experience
  • null
Common concerns
  • Expensive pricing
  • Long waiting times
  • Limited activities
  • Poor value for money
  • null

Last updated 6 days ago

A

A great day out

Upon reading the other reviews I wonder if either things have changed dramatically or we just went on a good day We attended with three 10 year old girls and accompanied them in It was the first Saturday of the half term so in theory could have been busy It wasn t We arrived for the 10am - 2pm session and it felt a bit busier between 11 30am and 1pm but we never felt it was too busy or weren t able to do activities The longest we waited for any activity was 10 mins The majority of the staff were great - yes a lot of them are young and perhaps one or two needed some additional training or motivation at times but all in all they were good and some were excellent The girls took part in 10 activities and thoroughly enjoyed themselves The atmosphere was fun and the coordination between activities with the fire at the hotel and the ambulance and police arriving on scene was a clever touch It s perfect for children who enjoy role play so if you are wanting a more thrilling and traditional fun day out I d suggest heading to a theme park or soft play As many have said the shop to spend your wages in isn t great but the concept of earning and spending your wages and deciding to pay for activities or save your salary is a good learning experience I wouldn t recommend leaving your kids there to manage themselves as it needs a bit of guidance on where to go and sometimes a bit of adult persuasion Eg the girls were told they couldn t partake in the radio broadcasting as they needed a group of 6 - no one else was waiting so my friend suggested they took the girls and adapted the session Us mums actually joined in at the end Admittedly the staff member looked a bit miffed but this comes down to training - she was told groups of 6 only but this rule was turning individuals away so it just needed some experience in judgement and decision making to ensure children didn t lose out As I say perhaps we visited on a good day but our girls had great fun I d suggest it s better for the older children 7-10 years as some activities the adults couldn t go in to and younger children weren t happy to leave mum and dad Eg adults couldn t watch the pilot training but a kind member of staff offered to film it and take photos on our phones instead As with all theme parks activity centres and attractions there are always opportunities offered for them to increase your spend - do you NEED the lanyards and passports No The kids still enjoy the activities in exactly the same way But they are fun and if you are happy to pay then why not Food and drink is in line with other family attractions We just fed the girls plenty before we went in and headed to McDonald s afterwards But as older girls I do appreciate they are more adaptable and could have a later lunch than younger children In conclusion we had a great day
K

Birthday party

My daughter celebrated her 8th birthday party in Kidzania recently and she and her friends had the best day ever They all didn t want to leave after s nearly 5 hour party and they were asking their parents if they could have their b- day parties in Kidzania as well The whole staff was very helpful but Nutaylah was really special She was so kind so helpful and supportive from the beginning till to the end of the party She came often checking on us giving advise to the children about their activities and very hands on during the lunch and cake time She is a star and a great part of the team so she definitely deserves a recognition about it Also I was reading a few negative comments about Kidzania which surprised me My daughter has a annual pass and we enjoy every time we go there Is such a Great place to entertain kids of any age Is beautiful and clean as well The only negative thing I would say is about food price which tend to be a bit expensive Otherwise Kidzania is a great alternative for a family day out on school holidays weekend and rainy days

About Kidzania

Discover KidZania London, a scaled city where every child is given the freedom to be whoever they want. The perfect fun family day out.

United States

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