AI Review Summary
Based on 49 reviews
Reviews describe long queues and extensive waiting times for activities. Many visitors report high perceived value for money despite ticket prices. Overall feedback highlights that children enjoy the immersive role-play environment. Some reviews mention inconsistent staff engagement and disappointing activity availability. A recurring theme is the attraction being fun but operationally challenging.
What customers love
- Great fun for children
- Educational role play
- Friendly staff
- Real job experience
- null
Common concerns
- Expensive pricing
- Long waiting times
- Limited activities
- Poor value for money
- null
Last updated 5 days ago
L
Lucrezia Elderton
I would not like to come back The queues are bad They need to either shorten the time or let less people in as been here 4 hours and only achieve 5 missions Kids looked so bored waiting around for long periods of time And if you have a bad back or any other medical forget it as not much sweating and food over priced Use to be lots here but lots of closed units
I
Imogen will
Hell on earth
Hell on earthA wonderful concept but so very badly executed We arrived 15 minutes before our time slot as it says to do only to be told to come back in 10 minutes as a school trip was arriving We then got the full airport check-in stress of standing in a massive queue for 30 minutes Once inside it was absolutely manic every single activity had a queue of at least a dozen children outside meaning a 30 minutes wait for every activity My 6 and 8 year old would wait 10 minutes then declare they didn t want to do the activity and we would go and queue outside another u til they got tired of that too Many of the staff were hopeless at explaining to the children what they were supposed to be doing in their activity The best bit was parents standing in a queue to hold a space for 4 children so when you and your child thought they were next in guess what More children appear in the queue and you have another 15 minutes to wait I would say 70 of the 4 hour time slot was spent queuing And when the children can spent their kidzo currency parents aren t allowed in the shop nothing is priced and they all come out with a hatching unicorn dinosaur egg I would give 1 star but the children enjoyed their time so have given 2 stars Parents be warned take ear plugs and a hip flask to make this experience bare able The laugh of it was when we rocked up at a jungle cave for dinner without a reservation and they apologised that it would be a 10 minute wait we just laughed because that was NOTHING compared to what we had had to endure at Kidzania
A
Ali Taylor
Really nice idea but poorly managed
Really nice idea but poorly managed and very over-crowded We went on the weekend and the line was around 50 minutes long Perhaps we will try again on a weekday or holiday Expensive for what it is
L
Lee Butler
Found it a bit expensive and
Found it a bit expensive and overwhelming for my kids Think better when they re a bit older But do appreciate the amount of time and effort put into this sort of staging
M
Mark Wooding
Not Good
Took the children fine then we asked if we could pop in and see them after a couple of hours We were told we had to pay 18 to go in or come back half hour before they had to go While I think the place seems great for kids they just don t seem to realise parents might like to check their children Absolutely shocking lack of care on their part and for the money you would think that they may actually understand how parents my be with their children
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Iuliia
Rude lazy miserable stuff kills a good idea
I took my 4 yo son to visit the place he was really excited seeing the website and excited on arrival as we walked in It is a great idea the queues when we came on Friday 12 pm were not long However the lazy uninterested rude stuff makes it an experience I am not sure we would be having again My son is very shy but he particularly liked being a delivery man so he wanted to go to it twice second time I was told he can t join by a rude member of stuff shooing him like a fly because first time round he didn t deliver the boxes right apparently The idea behind learning is great but lazy uninterested stuff makes a child feel terrible for making mistakes while learning I d say never come here if u have a neurodivergent child as the stuff will make u and your kid feel totally miserable
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