Kp Reviews

Custom Care & Coverage Just For You | Kaiser Permanente

kp.org
3.39
71 reviews
Average Rating
Based on 71 user experiences

Rated 3.39 out of 5 by 71 Happy Customers

50.7%
5.6%
4.2%
11.3%
28.2%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
R

The people at kaiser are great and

The people at kaiser are great and really do help
G

This was my bi-annual mammogram appt

This was my bi-annual mammogram appt Snoper was great she is knowledgeable professional and pleasant
M

I was at the East Clinic Colorado

I was at the East Clinic Colorado this morning for a blood draw I was at Station 2 and the technician was fabulous There are the nicest people at this lab
K

April was superb

April did a fantastic job during the Nurse Visit for my wife and I She was professional engaging knowledgeable and so well organized
B

I have had Kaiser for two years now I

I have had Kaiser for two years now I really do not understand all the negative feedback about their services I have had nothing but great care and excellent services they go above and beyond calling me to follow up and making sure I am taken care of I use the Scotts Valley location and I have nothing but great things to say about my treatment and my experience with this location has been nothing less than outstanding I would like to think my Doctor DR Jeannine Wahl who has helped me through some tuff obstacles and her kindness and attention to detail has been key to getting me the best care I could ever hope for And I feel very comfortable that she is looking out for me and my healthDoctor Whal and her staff are wonderful caring and very professionalthank you to everyone at KP Scotts Valley
R

I had a pleasant experience today with

I had a pleasant experience today with the RN and her assistant I would give them more than 5 stars but 5 is the only option
E

Superb

As is usual for the last 22 years the Kaiser Permanente staff were exceptional They listen well and provide superb service
S

I visited Kaiser at the Largo center an

I visited Kaiser at the Largo center an I was very nervous about my visit an was wondering how my overall appointment was going to turn out I was so happy to have Bridget Michelle Ivery as my Md she made me feel so comfortable she explained everything I may go thru gave me great advice her demeanor was on point You can tell she was listening to my concerns an her engaging in our conversation u could tell she was very experienced Sometimes u get rushed or you can tell if a Doctor even cares about what u have to say but she didn t treat me that way she wanted to make sure I felt better before I left the building I was a mess walking in an felt like a Sunflower walking out Looking to see if she can be my primary Nothing like going in a visit knowing that u will be treated with dignity n respect No matter the circumstance
J

I love these people

I love these people I know there s hate but my wife was diagnosed with cancer and Kaiser hit it hard and fast and now she s cancer free I don t care what anyone else says they saved my wife s life and they are doing God s work Thank you Kaiser
M

Substitute Primary Care Physician

My primary physician Dr Victoria Millay was out on maternity leave Accordingly in making my routine annual checkup I had to see the physician who was covering Dr Millay s patience In this case I was seen by Dr Kimberly Petrick While my decades-long relationship with Kaiser has always been one that has provided a positive experience there still was a sense of apprehension in placing my health issues with a new doctor Given that as a background let me say that the care comfort and concern I received from both Dr Petrick and her nurse proved to be equal to the standard of distinction I have grown accustomed to with Kaiser My appointment was at the Santa Monica office I was one of many patients being seen that day I was not the first person Dr Petrick tended to that day and certainly was not the last But she and her nurse provided me with such individualized and attentive treatment that they made me feel I was the most important person in the clinic the character of their actions in addressing my medical concerns surpassing the achievement itself of excellent medical practice They are a great lighten rod for the Santa Monica office for Kaiser Permanente and for the field of medicine

About Kp

Staying healthy is easier with the right support. Visit kp.org to learn how we customize care and coverage just for you.

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Frequently Asked Questions

Kaiser Permanente is an integrated health care organization in the United States that functions as both a health plan provider and a care delivery system. Its official website, kp.org, serves as the central digital hub for its over 12 million members. The site provides tools for managing health, accessing care, and obtaining information about services and facilities. It offers a secure member portal and extensive public-facing educational content.

Registered members can access a comprehensive suite of digital health services 24/7 through the secure portal on kp.org. Key functionalities include viewing medical records (lab results, immunization history, visit summaries), managing appointments (scheduling, rescheduling, or canceling with physicians), refilling and managing prescriptions, using secure messaging for non-urgent communication with care teams, and initiating virtual health visits via video or phone.

kp.org offers extensive public-facing content for both members and prospective members. This includes detailed information about health plan options for individuals, families, and employers. The site features a 'Health & Wellness' section with professionally curated articles, guides, and videos on medical conditions, preventive care, and healthy living. It also provides tools to explore plan options, check physician directories, and locate nearby medical centers, pharmacies, and urgent care facilities.

As highlighted on kp.org, Kaiser Permanente operates under an integrated model where physicians, specialists, hospitals, and insurance coverage work within a coordinated system. This model is designed to improve patient outcomes and efficiency by aligning care delivery with health plan coverage. The website serves as a digital extension of this model, facilitating streamlined access and proactive health management for members.

Yes. Kaiser Permanente's digital ecosystem extends to a highly-rated mobile application. The app mirrors most of the functionalities available on the kp.org member portal, providing on-the-go access to medical records, appointment management, prescription services, secure messaging, and virtual visits. This ensures members can manage their health conveniently from mobile devices.

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About Kp

Kaiser Permanente (KP.org) Overview

Kaiser Permanente, accessible through its official website kp.org, is a prominent integrated health care organization in the United States. It functions uniquely as both a health plan provider and a care delivery system, serving over 12 million members across eight states and the District of Columbia. The website serves as the central digital hub for its members, offering a comprehensive suite of tools for managing health, accessing care, and obtaining information about the organization's services and facilities.

Primary Functions and User Experience

The core of kp.org is the secure member portal, which provides registered users with 24/7 access to their personal health records and a wide array of digital health services. Key functionalities accessible through the portal include:

  • Medical Record Access:View lab results, immunization history, and visit summaries.
  • Appointment Management:Schedule, reschedule, or cancel appointments with primary care and specialist physicians.
  • Prescription Services:Refill medications and manage prescriptions for convenient pharmacy pickup or mail delivery.
  • Secure Messaging:Communicate directly and securely with doctors and care teams for non-urgent medical questions.
  • Virtual Health Visats:Initiate video visits or phone appointments for timely care from home.

Informational Resources and Public Content

Beyond the member portal, kp.org offers extensive public-facing content designed to educate and inform both members and prospective members. The site features detailed information about health plans, including coverage options for individuals, families, and employers. A robust "Health & Wellness" section provides articles, guides, and videos on a vast range of medical conditions, preventive care, healthy living, and mental health topics, all curated by medical professionals.

For individuals seeking to become members, the website provides clear pathways to explore plan options, check physician directories, and locate nearby Kaiser Permanente medical centers, pharmacies, and urgent care facilities. The site also highlights the organization's commitment to its integrated model, where physicians, specialists, hospitals, and insurance coverage work in a coordinated system aimed at improving patient outcomes and efficiency.

Technological Integration and Support

Kaiser Permanente's digital ecosystem extends beyond the website to include a highly-rated mobile app, which mirrors most portal functionalities for on-the-go access. The website itself is designed with a focus on accessibility and ease of navigation, offering support resources, FAQs, and direct contact information for technical assistance and customer service. This integrated approach positions kp.org as more than just an informational site; it is a critical component of the patient care journey, facilitating proactive health management and streamlined access to one of the nation's largest nonprofit health care providers.