L
Lijiuan Chen
Poor service
In general my experience it is hard work you have to committed time effort It is boring but you will see result after long time It won t work short periods MATH subject is very good I give two rating the main reason I had good over one year experience in Woodley location because it was bit far I did transfer to Lower Earley location in Reading I cannot bear the poor service anymore I decided to cancel it and transfer to Woodley location again I pay 130 per month minimum 12 months but they don t provide any service We have to check home work daily that is OK But the problem poor service and poor communication One day my boy 6 year old was not good mood in class so he didn t do good work however when I picked him up the franchisee blame he was not good in class in front bof him other kids and parents I felt so embarrassed Also she accused me picking up kid late without any specific previous date and time told me it was not baby sitting How dear the way to tell me that I pay so much fee monthly there no no service for example one day my kid forgot bring water bottle he was very thirsty I ask just water they ask me to pay water if kids forget bring pencil you have to pay I cannot bear any more such bad experience in lower Earley location I decided transfer Woodley Dipali is much easier way to communicate