Kuurth Reviews

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3.58
139 reviews
Great Rating
Based on 139 user experiences

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AI Review Summary Based on 139 reviews

Customers praise Kuurth's jewelry quality, design, and exceptional customer service, with many highlighting fast delivery and easy ordering. However, multiple reviews report issues with shipping delays, incorrect or missing items, sizing inconsistencies, and products not matching descriptions. While some buyers are very satisfied, others experienced damaged items, poor communication, or received products of lower quality than expected.

What customers love
  • Amazing customer service
  • Easy ordering
  • Beautiful design
Common concerns
  • Expensive pricing
  • Wrong item sent
  • Sizing issues

Last updated 1 month ago

S

Beautiful jewelery a lack of detail in packaging design

The product is really beautiful and has high quality The shipping was also pretty quick As a Designer myself I think that there is a lack of love to details when it comes to the packaging and user experience of unpacking It was kinda bland without love A litte business card or art cart with a note or quote would have made it perfect
H

Very good costumer focus

Very good costumer focus Polite helpful and fast replies
L

Great choice

The ring starring night arrived in a few days in perfect conditions It is very beautiful There is just one thing to know it looks a little bit smaller than it seems on pictures it would be useful to add pictures with the ring on somebody s hands
R

Amazing Customer service

Although there was a mix up with my package I found KUURTH customer service to be the nicest most helpful and reactive one I ve dealt with so far They helped with the situation quickly and were really precise and clear guiding me step by step with what to do Thank you again so much for your help and consideration Romain
K

Beautiful Ring - Waterlilies

My partner enjoyed the ring It was quite beautiful and was happy with the purchase However I thought more could have gone into the packaging with the ring Would have liked to see some distinct features that defines your company The shipping also took a while which I understand isn t completely Kuurths fault but it took longer then the standard shipping I chose
L

correct reimbursement of extra import tax

They refund the import tax without any hesitation Nevertheless it s a dropshipping enterprise so shipping takes a long time this isn t clear from the start The product looks decent maybe a bit pricey But I couldn t find it anywhere else online
J

Great looking but poor customer service

The tracking of the products did not work at all I ordered two rings to Sweden and our local tracking app showed that they had arrived in the final destination of Netherlands where they are not supposed to be I contacted support about this twice and did not get a reply at all not even a confirmation email about the ticket The rings ended up in my postbox a week or so later They do look amazing sadly the are slightly differently sized even though they are both in XS One of the rings slips of my finger but the other one fits Skeptical of buying from here again in case issues appear Edit After contacting support again I got compensated for the wrongly sized ring It still would be nice with a confirmation email to know your messages are getting received
C

Beautiful jewelry may take a while to arrive

I really loved the piece I received in the mail and it definitely feels like one of the highest quality pieces of jewelry I ve bought My only real complaint is the slow shipping process but I don t fault the company itself for that at all Just be aware that if you are thinking of purchasing and live in the U S it may take a couple weeks for it to arrive
B

Ring arrived today and the quality is

Ring arrived today and the quality is excellent 5 star for product I am very happy with the product I ve received Postage is advertised as 3-5 days and took 3 weeks which was a bit worrying at first However when I contacted customer support they were very helpful and even offered the send a new package with express postage if it hadn t arrived by Xmas week Great product and people delivery time could possibly be an issue if you re looking for a last minute present though
H

Love the products but 2 HUGE Issues

I really love the products but there are 2 main problems I ve bought on two separate occasions and the shipping always takes FOREVER but its always worth the wait And the second issue is that its really hard to tell what your getting with the purchase because the rings tend to be lighter then the photos I suggest that the company use more real photos of the rings in natural lighting from head on to fully display what the customer is getting But despite that I LOVE this company

About Kuurth

We connect art with fashion, design and the crossroads of passion between the old and the new.

United States

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About Kuurth

KUURTH: Wearable Art at the Intersection of Fashion and Design

KUURTH (kuurth.net) is a contemporary jewelry and accessories brand that positions itself at the crossroads of art, fashion, and design. The brand explores the connection between the old and the new, translating this dialogue into a curated collection of wearable pieces. The website’s central motif, "Wearable Art," encapsulates this philosophy, emphasizing items that function as both adornment and artistic expression.

Collection and Product Focus

The KUURTH offering is organized into distinct categories centered around jewelry and timepieces. The primary jewelry segments include Rings, Necklaces, Earrings, and Bracelets, allowing for curated full looks or individual statement pieces. Complementing the jewelry range are Watches and a selection of Accessories, including Exo® glasses, which are noted as currently available. The collection is further structured around thematic or limited-edition drops, featuring "Latest Drops," "Collections," and "Limited Editions" to highlight new and exclusive items.

Brand Experience and Customer Access

KUURTH positions the customer experience as a key pillar, providing multiple points of engagement for its community. The brand offers a newsletter subscription for early access to new releases, fostering a direct relationship with its audience. The "Customer Service" section is comprehensive, providing resources for Contact, order tracking, shipping information, FAQs, exchanges and returns, and jewelry care. This structure suggests a commitment to transparency and post-purchase support. The brand maintains a global presence through distinct language and currency options, including English and Spanish (EUR), and outlines its legal frameworks through pages such as the Privacy Policy, Cookie policy, and General conditions of purchase.

Digital Presence and Community

The KUURTH digital presence is designed to facilitate discovery and interaction. The website features an Instagram feed and links to Facebook and Pinterest, integrating social commerce and visual storytelling. A prominent search function and a minimalist cart interface emphasize a streamlined shopping journey. The brand also highlights a logistical detail, noting "FREE SHIPPING ON ORDERS OVER" a specified threshold, which varies by currency (150€, 180$, 130£), indicating a tiered approach to international fulfillment. The recurring appearance of the Exo® glasses across the interface underscores its role as a flagship accessory within the "Wearable Art" narrative.