Kwoking Reviews

My own fault for not checking this page

My own fault for not checking this page before ordering but echo all the below reviews absolute joke Item finally turned up 7 weeks after ordering Box is from China so I think this is just a drop ship business where they charge daft amounts for the light and then ship from China Have requested a refund but not holding my breath

Unfortunately not able to give 0 stars

Unfortunately not able to give 0 stars Received 2 of the same lights 1 of the lights the wall holder was bent The other the wires were fried when received Both lights the noggins do not fit together Contacted Kwoking and they will only give a refund once I return the items minus the delivery fee dispite numerous photos being sent numerous times which they say they have not received Would happily send items back for part refund if I changed my mind however items received are faulty and dangerous Hoping PayPal will help resolve the issue This company should not be allowed to trade

WARNING DO NOT USE THIS COMPANY

WARNING DO NOT USE THIS COMPANY An absolutely terrible experience I bought a lampshade not knowing the company was based in China The lampshade has a defect after them asking for photos of every square centimetre of the shade the box the labels they pass you from pillar to post not getting back to you after the need for them to confer with colleagues Finally they said they would send a replacement but to my surprise that didn t arrive It turns out it was just a delaying tactic so the PayPal protection expires Avoid buying from them with every fibre of your being in fact burn your money instead at least you will be able to heat your home

Useless

Like everyone else has already recommended DO NOT BUY - 6 weeks and still nothing no honest realistic means of finding where my order is and no help from the company Once they have marked the item as shipped there is no way of getting a refund according to the or terms conditions even though there is no sign of the item - utter useless company and a rip off - Stay Away

Total scam

Total scam PayPal case open Constant please close case response after being told i could have refund which shows a complete lack of understanding ofbthe process and that the whole process is fraudulent Not received refund No lights in sight 8 weeks since order I would avoid purchasing from these people at all costs

Do not buy from this company

Do not buy from this company Takes forever to arrive and when the goods do nothing like the picture shoddy and tacky looking no earth on the wiring either so totally unsuitable Asked if I could return told no unless broken or not working So I sent a harsh e-mail complaining re appalling customer service and was offered 5 to keep it 2 50 big deal Never again and would certainly not recommend to anyone wish I d read the reviews first

FALSE DELIVERY TIMES QUOTED

FALSE DELIVERY TIMES QUOTED RIDICULOUS I ordered a light on 20th July expecting at worst a 3 week delivery with their quoted handling and delivery times combined It s now 17th September and I ve just received the parcel 8 1 2 weeks later Product isn t damaged but the packaging was pretty poor Will never use them again

Horrendous

HorrendousAppears a scam company 2nd time in two months I ve ordered off very professional looking sites and realised there is nothing behind them goods are on a very slow boat from China Goods ordered not arrived and 5 weeks in No contact from company Wish I had checked before ordering - but looked legitimate on web

Beautiful website nice products terrible experience

I suspect Kwoking is just a very well setup drop shipping business I ordered a light fitting at the start of the month and still haven t received it despite paying express delivery All communication with kwoking staff has been terrible they re not willing to refund the delivery cost claiming they ve already paid the delivery company If you want to buy one of their lights PROCEED WITH CAUTION I d advise you to go with a bigger trusted brand I will update this review when if I receive the product