


Lakiq® - Find the Latest Lighting Fixtures Online: Chandeliers, Pendent Lighting and More.
Based on authentic user experiences
R H Toone
6730 reviews
N/A
1 year ago
Worst consumer experiences
One of the worst consumer experiences Inhave ever had Utterly appauling company DO NOT ORDER FROM THIS COMPANY I would give 0 stars if possible Poor communication and customer service from start to finish I have nothing positive to say about the company Delayed shipping item ordered in December and recieved in March no communication unless you contact them Tracking number changed numerous times so there was no way of tracking Emails are poorly responded to and have no level of customer service They are dismissive passive aggressive and in some cases impolite The item arrived damaged unusable pictures were sent and they tried to blame the courier How the courier could have cause poor welding and cracks from screws I am not sure We found at least 4 defects with the product The response from them when sent the evidence was to offer 5 refund Insulting 2nd offer from company - they will send me a replacement up to 6 weeks delivery and no guarantee of quality 3rd offer from company- I can have 40 refund or a replacement or send it back myself at my own cost Shipping to China Just to update The VIP service I have recieved so far An email to tell me if I don t hear from the for 2 days then email them and remind them 40 refund offered to be followed by a further - if youndont hear from us then email us in 2 days Continued poor service despite being offered a VIP treatment
Mr Charles Foreman
6730 reviews
N/A
1 year ago
I m going through the refund problem
I m going through the refund problem now with Lakiq They offered 5 then 10 then 15 plus 15 discount for a future order Every single time I just said I wanted a refund and I said no to any discount they just wouldn t listen Just another reply with another discount I wish I had never bought anything from them in the first place I won t be buying anything from them again in the future the support desk just seems to be a waste of time as everything from them is just all about not giving any refunds The 40 to 50 days for items to arrive is just utterly ridiculous I just wish I had seen that before I bought from them I would advise everyone to just AVOID THIS COMPANY AT ALL COST
Amanda Longman
6730 reviews
N/A
1 year ago
DO NOT BUY FROM LAKIQ
DO NOT BUY FROM LAKIQMy third review of this company 0 stars should be an option Following on from the last review I sent pictures to Lakiq showing the damaged unit and telling them it was the wrong one Their answer glue the top on No acknowledgement that they d sent the wrong unit I now have 2 useless units cluttering my house Angry doesn t even cover how I m feeling dealing with this sham of a company
Howard Peng
6730 reviews
N/A
1 year ago
Don t buy it Typical Chinese scam
Just got mine now 9 30am 09 01 24 Australia Ordered a Clear Acrylic Modern Display Stand with Cabinet but received a c c cabinet which is not even transparent Typical Chinese scam Should have googled the reviews before I order instead of after No wonder Chinese got so many negative reputation around the world What a shame
Dave Hutchinson
6730 reviews
N/A
1 year ago
Refund agreed - but not paid
Ordered a desk that unfortunately arrived damaged Consulted with customer service and agreed a partial refund Edit - despite promises from Vip customer service the refund hasn t arrived Lakiq claim that my bank is holding the funds which they refute 100 Just more lies from this shambolic group of scammers
Amanda Longman
6730 reviews
N/A
1 year ago
I would give zero stars if I could
I would give zero stars if I could Have waited 2 months for a replacement for the incorrect unit they sent It arrived today it is NOT what we ordered Also it is damaged the top is completely unstuck very very poor quality I have been dealing with this company since October I now have 2 units for them to collect Pay-pal are dealing with my complaint but unless I am refunded I will take legal action DO NOT BUY from this company
Laura Villa
6730 reviews
N/A
1 year ago
Counterfeit products Be aware
I ordered a bar stool chair It arrived 2 months later After opening the box I immediately realised that something was not right The chair was not in an original packaging and shockingly most parts were packaged in a child s gift wrapping paper with unicorns The chair was in used condition full of dark marks and scuffs A closer inspection revealed another shocking fact- the chair is counterfeit I have raised a complaint via PayPal and now the seller has a few weeks to collect their product and refund me fully before it s picked up by the investigation team
Ali Bahrami
6730 reviews
N/A
1 year ago
Medival Transport
WARNING AVOID The item arrived but it is different than advertised Quite cheaplu made with low quality light material My older comment I cannot believe that in 21st century a ship leaves a port in China but no one knows where it is and when it arrives to the destination They say please wait patiently while they give a new ETA But how do you know it if no one knows it
Sarah Probert
6730 reviews
N/A
1 year ago
Wish I could give 0 stars
Wish I could give 0 stars Terrible service Ordered a display cabinet in October It arrived in December completely battered repackaged and missing several items including a foot The cabinet was damaged several places I immediately contacted the company and was given a very poor response after 39 emails back and forth I conceded to a 50 refund to prevent me having to pay shipping costs to return it to China I still haven t had the payment even though they say it has been sent Totally awful DO NOT USE THIS COMPANY
NYCOLAPOWELL
6730 reviews
N/A
1 year ago
Poor quality poor service
Unfortunately there is no option for -stars This company supply totally inferior products to their advertised items The first order was the wrong colour damaged and cheap product I asked to have the item returned and was stone walled constantly The second delivery whilst being the correct colour is still terrible quality Very shoddy and cheaply made items that do not represent the ridiculous price tag I would not recommend this company I have waited since I posted this review 14 02 24 I sent the order number as requested No one has attempted to contact me I now have bar stools that I won t use and can not even be sold on to reimburse some of the ludicrous amount they charged I would be too embarrassed to sell such awful quality