Lapalingo Reviews

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4.62
13 reviews
Excellent Rating
Based on 13 user experiences

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AI Review Summary Based on 13 reviews

Overall, Lapalingo is highly regarded by customers as a top-tier online casino with a strong reputation for reliability and service. The customer support is consistently praised for being helpful, friendly, and fast, providing comprehensive care from A to Z. Payouts and withdrawals are noted for their speed and reliability, with funds often reaching bank accounts within hours. The casino offers a very large selection of games and top providers, which players enjoy. The platform is described as smooth to navigate, mobile-friendly, and well-designed. Many customers feel safe and recommend the site, considering it one of the best, especially for German players. However, one long-term customer downgraded their rating due to a specific issue with a birthday bonus and game winnings. This incident highlights a rare but notable complaint regarding bonus handling or game fairness. The vast majority of reviews, however, reflect extreme satisfaction with the overall experience. The casino has made significant improvements over time, becoming a regular and trusted choice for many players.

What customers love
  • Excellent and helpful customer support
  • Fast and reliable payouts/withdrawals
  • Large selection of games and top
  • Smooth, user-friendly, and mobile-friendly platform
  • Strong reputation and feeling of safety
Common concerns
  • Isolated complaint about bonus/game winnings handling

Last updated 4 months ago

F

A solid casino to play at 29 03 2024 Updated review Downgraded the Casio

Update 29 03 2024I took 2 stars away from my first review I signed up with Lapalingo 8 years ago and I was happy there Never had any problems For my birthday this year the casino gave me a bonus of 46 I started to play Legacy of Death and after a few rounds I made 320 with one 0 20 As this was a Bonus i couldn t cash out I had to play with it until I had reached 3400 Not easy done in Germany because of silly lawns like a maximum of 1 a Spin I came till 1400 before the bonus money was used up Never mind that When I logged in two weeks later I noticed that my bonus shop points didn t go up Wait a minute I turned over just under 2000 the other day so it should be up Support then told me why it didn t Because I only received the newsletter by email But to get the points you hve to receive updates and news on the phone as well This might be right I probably didn t turn it on when I had a new number at some point in the 8 years Live support couldn t do anything about it and wrote an email I dint demand the full points or anything I just asked if they could do something Free spins whatever I m a happy long time visitor of the casino and it was my birthday I got a response about 8 days later Writen by a bot Sorry hope rules are rules we can t do nothing for you I changed the original header from the email Could a real human being please red this mail Someone did and wrote back to me that there is nothing to be done Lapalingo If you guys run a real casino in Vegas with this attitude you would been thrown out the town straight away Of course the Casinos in Vegas want to have all my money But there is a big difference They make sure the gamblers are happy losing money They had fun and Vegas wants them to come back You been at the game like forever Why behaving like the worst i don t care about players because I have a Curacao licence online casino management Don t go down that rabbit hole And this is why I took 2 stars away for now Who s next Casino Meister Casino Guru and LCB forum They need to know about this as well ByeI played at at the casino for a long time I was never disappointed A great choice of slots and the transactions were always with dealt quickly Simple design but good to navigate Unfortunately the fun got less a few months ago As Germany changed their laws the casino had to get a German license For this meant 60 of the games are not available to play anymore But it s only apply to people located in Germany It s still a nice place to play atI played at at the casino for a long time I was never disappointed A great choice of slots and the transactions were always with dealt quickly Simple design but good to navigate Unfortunately the fun got less a few months ago As Germany changed their laws the casino had to get a German license For this meant 60 of the games are not available to play anymore But it s only apply to people located in Germany It s still a nice place to play at
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