Lazysuzy Reviews

Delivery was super fast

Delivery was super fast I expected delivery to be white glove but table was not set up Have not opened boxes yet

Great prompt customer service

Great prompt customer service item arrived before ETA and just perfect Thank you very much

Very helpful with updates from the time

Very helpful with updates from the time we ordered our product to delivery Allie was wonderful and responsive throughout

Our order arrived right on time and the

Our order arrived right on time and the two delivery people that came were polite fast efficient and clean

Ordered a dresser from this site

Ordered a dresser from this site delivery was prompt Arzan and Allie truly provided the best customer service Will def be revisiting this website for future purchases

Thank you for working with us so

Thank you for working with us so closely to get the right order in lazy Suzy is amazing best customer service

Buyers remorse excellent customer service

I purchased a side table for my husband for Christmas I was having difficulty finding one that I liked On an impulse I purchased it and then realized it may not get here by Christmas I emailed immediately While I was waiting I read more reviews that this company is a middle man so to speak This allows you to purchase in one place which would be beneficial if you have a lot of pieces from different companies I was also concerned that there wasn t a phone number I received a reply within the day saying my item would be shipped within the week I still was having second thoughts Not about the company but the item being a gift for my husband Seriously what was I thinking A table for Christmas I wrote another email asking to cancel my order My reply was it was being processed and they d check They have a policy that if an item has not shipped then you get a full refund Sure enough They immediately cancelled the order and the item was credited to my account immediately I m very happy with the customer service response time and sticking to their policy I would not hesitate using them

Awesome experience

Awesome experience Allie was very helpful I found LazySuzy while looking for a new dining table set I had never heard of the website but decided to take a chance It was the best experience I ve ever had buying furniture I first purchased a dining table and 6 chairs and after ordering realized that I should ve ordered a larger table I emailed Allie at LazySuzy and asked for the order to not be processed and she responded right away I asked if I could take the day to measure the space again just to make sure the larger table would fit She responded that she would hold the order and wait for me to let her know when to process I ended up ordering the larger table and chairs and a delivery date was set Unfortunately a day before the delivery was to occur Allie emailed me and let me know that someone from the stores delivery team would be unexpectedly out and the my table and chairs were rescheduled for a delivery two weeks later I emailed Allie and said that I understood but if there by chance was an earlier delivery date available She did the legwork and responded back that the delivery team would be able to deliver my table the next day two days after my originally scheduled date Allie has had awesome communication throughout the ordering process and I wholeheartedly recommend purchasing through LazySuzy