Leifheit Online-Shop: Große Auswahl an Haushaltshelfern entdecken | Leifheit
Based on authentic user experiences
Anon12312312
6737 reviews
N/A
10 months ago
Ordered a package through bol com
Ordered a package through bol com Waited unnecessarily long on a track and trace number so i contacted them they said we unfortunately took the order but we can t deliver because we are out of stock because of a mistake of a vacation worker Our apologies for this we already contacted bol com on getting you a refund First of all what company just throws an employee under the bus instead of blaming techincal issues I don t care if one of your workers f-ed up You shouldn t attack your own workers just to satisfy a customer Second They didn t contact S I contacted bol com after 6 days and they said we cant even find any form of communication or conversation with them we will cancel the order and refund you right away So At what point did you actually contact bol com Lies upon lies First and last time I have ever ordered something from them
RGER HEEN NILSEN
6737 reviews
N/A
10 months ago
Tricking their customers completely
When asking for speciffic product information they give out false numbers on a pretty large scale When i try to inform others about their petty actions through a product review they sink even lower and remove it Such a nasty misconduct
Nigel Alderton
6737 reviews
N/A
10 months ago
Sent me a spare for a part that broke
Sent me a spare for a part that broke I was expecting a bill It was not in warranty and there was no charge - no questions - no quibble Outstanding customer service
Gerard Hearne
6737 reviews
N/A
10 months ago
The most amazing customer service ever Probably
I still can t quite believe this Last year I was trying to buy an ironing board from a VERY large Internet seller in the UK you know the one There were all sorts of problems with price and delivery so I contacted Leifheit in Germany not really expecting much To my utter amazement they had no hesitation in sending me the ironing board I wanted quickly direct from Germany and without asking me for any money It doesn t get any better imho I eventually bought the one I was trying to source in the UK and will keep that as a spare
Asger
6737 reviews
N/A
10 months ago
Very nice customer service
Very nice customer service I had a problem with a spare part for my Soehnle Kirtchen Scale My Danish retailer wasn t able to help me but Kim at the Leifheit Customer Service helped me solve the issue Within a few days I received the spare part by post
