Lenovo Reviews

Light wight laptop are the best on

Light wight laptop are the best on market

I sent my laptop into Lenovo to have

I sent my T450 into Lenovo because the lvds cable which connects the display to the board broke They sent it back basically in brand new condition They replaced everything on it including the palm rest the keyboard the touchpad the display the speaker s the housing around the display literally everything If that wasn t good enough they also replaced the main board the RAM chips the inside battery all the screws as well as the rubber stoppers for the keyboard I m so impressed with the service I received that I had to write this review I felt like it was only fair because I literally was not expecting the level of service that I received I got it in 2015 I had 85 days of my warranty left and this was the only issue I ve ever had with it This the first time Ive ever sent it in for servicing and they sent me back a brand new computer basically And if that wasn t good enough they did overnight shipping both ways so I was without my computer for 4 days total from the time I called them up to schedule the service to the time I had it back and I m sure it would have been faster if I hadn t had to send it in on Friday as opposed to earlier in the week I have absolutely love this machine since the day I bought it it has never failed me it is always smooth as butter and I will never buy a computer from another manufacturer because Lenovo is absolutely on point Not to mention besides the servicing that I had done this computer is literally built in such a way that I can repair just about anything I need to with ease I just use the service because I still have the warranty so I figured why the hell not I am beyond happy with what I received back

Im using a laptop from Lenovo

Im using a laptop from Lenovo couldn t be more happier Top quality

Works great

I ve had a Lenovo computer for a few years now and it works really well

Myela saved the day for Lenovo

Myela saved the day Yesterday I was very upset I had no confirmations for the replacement of my Think Pad docking station 1st I logged into my account to see the status and there was no order for the replacement showing 2nd I logged onto a chat session and they could not help me they had no access to anything regarding the hour I spent with a tech support person regarding my issue and damaged docking Station Finally I called in and Myela saved the day She was able to lead me online to access the status of my replacement since the previous representative failed to get my address to send me confirmation regarding the status of my replacement Myela also discovered that the previous tech only order the Docking station for replacement with no cables Myela opened a new case to send the cables as well to insure I have everything I need to regain functionality I ve received several emails and texts regarding the replacement order she executed She s the Greatest example of customer service and customer relations Myela also shared the Lenovo site with me to keep my products updated pcsupport lenovo com My warranty for my Think Pad laptop has expired and she is the 1st person to ever share this information with me I m very grateful she answered my call yesterday

I was tempted to rate Lenovo only 1 star

I was tempted to rate Lenovo only 1 star because of the immense frustration they caused me by not giving me the option to rate them 6 stars max being 5 That was very frustrating because they deserve at least 6 stars But then I realized that it s not Lenovo who s at fault Rather it s Trustpilot who s at fault Anyways you guys know I m just joking right Though you could probably still tell that I am really really obsessed with Lenovo They re amazing Their customer service was so legendary that I think it s only fair to create a Customer Service Hall of Fame just for them They literally had two technicians come to my house to help me with my laptop both a day after I requested help And this is during the pandemic A time which other companies get away with using as an excuse to leave their customers in the dark for extended periods of time without any help And of course this is not to downplay neither the actual job they did nor their actual products which are both Super Incredible My laptop is the greatest thing I ve ever bought So Lenovo I thus send my deepest appreciation your way Keep being the greatest -Deer

high-quality products services

I use lenovo b570 laptot for 5 years already and recently bought a phone P70 and i m satisfied with both of them

The second phone the same great impression

The second phone from Lenovo I use and I m extremely satisfied super durable reliable and convenient