Lidl Reviews

Disappointing Customer Service at Lidl in Shackleton Adamstown I recently visited Lidl in Shelkton to return a faulty children s garment a hoodie for a 10-year-old boy that was poorly stitched My son noticed the issue when he tried it on as the garment appeared to be improperly made Unfortunately the staff member Adrian refused to issue a refund claiming there was nothing wrong with the item However it is impossible to judge the fit and stitching without actually trying the garment on which Adrian did not allow The item is brand new with tags still attached and was returned in its original packaging Adrian s attitude was dismissive and unhelpful He kept consulting a colleague and both of them were observing me in a way that made me feel uncomfortable His approach was unprofessional and lacked empathy for a genuine customer concern I am disappointed with the level of service I received and would appreciate better handling of such situations in the future

Terrible and disrespectful customer service Ennis store staff highly racist and never hide it Complained to the Lidl management they did nothing Lidl lack positive behaviour integration and don t understand diversity A terrible staff and organisation

Bought a Delux Lidl Turkey crown for 28 euro for Christmas It was like cutting leather it was so tough Got on to Customer care today but they said they can t help me as I no longer have the packaging it came in Very disappointed who has their turkey packaging 3 days after Christmas especially when the bins were emptied today

My local store in Churchfield in Cork is super I foolishly bought a gift card online from there head office and sent them 500 euro two weeks before Christmas Despite emailing many times I cannot get answers and have sent them proof money is in there account They have an Ai bot to answer your questions on Whattsapp Hopeless customer service wont buy there gift cards again Now left with nothing a few days before Christmas

After being a customer for past 8 years Very unhappy a extremely bad service by manager Peter in Talbot Street and cash desk girl I waa very sick never asked a favor Requested fellow customer is that ok I can go forward They refused to bill me Peter told me to go to tesco security came and told me take it easy Very upset

Staff need training in customer care skills I was in the lidl retail park in drogheda Putting my groceries on the belt There was a woman in front of me with no groceries She was waiting for her partner to give her the basket of groceries which he kicked up past me Hight of bad manners The worst part was when I asked the shop assistant what s going on and she shouted at me this woman is first It s the way she shouted it Never came across the like of it How do these people get employed in these places I feel perhaps management need to do a refresher course on customer care skills and seek out the right people to work in lidl for a start It seems Every other super market in Ireland value their customers but not lidl

Dreadful store Live quite close to it and usually drive past the door to use Lidl Portmarnock In there today at 15 00 little or no bread left out of 1litre milk who does the ordering here Also 3 pallets of empty cardboard boxes in the aisles its a small enough store without that

Lidl Shackleton Warehouse Clearance Refusal I tried to buy some items from the warehouse clearance but checkout staff refused to sell it to me They basically accused me of trying to steal by grouping items together in a pack The pack was put together by Lidl Very embarrassing to be treated like that at the tills and as a customer of theirs since the store opened I wont be returning

good idea to always check receipt before leaving till as mistakes in lidl s favour are made and trying contact them directly is a joke likewise when i brought error to staff s attention aldi only from now on

I helped people who moved to this country 20 years ago even helped with computer and collage for sara herself and her mother scammed thousands from me and wouldn t give it back when I was sick I see her at the checkout and she started roaring abuse and I got barred Very distressing especially as too sick to get out much Tried to explain to all staff she called I only said hello No wonder people are racist Horrible experience being used robbed and then getting abused when you manage a small trip to shop Shame on you