Luxmotorhomes Reviews

I have now given up ever getting my 1000 deposit back from Lux motorhomes Thankfully the deposit was paid using my credit card Therefore I have had this reimbursed by my credit card company who are now making a claim against Lux Motorhomes In the meantime I have also submitted a claim within companies house for the directors to be investigated Our whole holiday from start to finish was a complete nightmare There were numerous issues with the van which made it a horrible experience When we were driving one of the securing nuts which fix the bed to the railing sheared recoiled off the table and hit my 3-year old in the face 5 days into our holiday the motorhome broke down which meant we were stranded on the North Coast of Scotland for 2 days with limited food water and gas Thankfully a hire car was sent to us so that we could drive home To Lux Motorhomes credit they did reimburse me the full approx 2 500 for the van due to the breakdown and also for the campsites we missed out on This money appeared in my bank account approx 2 weeks after the transaction However their behaviour with regards to my 1000 deposit has been disgraceful The only communication I have received is 2x phone calls from Donald and 2x emails explaining that the reason for the situation was due to their credit card company holding onto a number of deposits I attempted to call Lauren countless times but no response These people are not fit to operate a company ever again Hopefully my claim submitted to companies house helps with this