S
Scott Innes
Great company excellent motorhomes
We hired a motorhome from Lux this summer to travel Scotland with our 2 kids The company were great to deal with we even popped into their garage in the months before to show the kids what we d be getting and were allowed into one of the motorhomes to look around Pickup process was seamless Unfortunately another driver took the wing mirror off our motorhome on our first day of hire They were denying responsibility despite it being their fault and short of witnesses cam footage etc it was a 350 expense for us which was annoying but it was explained prior to taking the motorhome that we d essentially be liable for any damage When we reported the damage though the guys at Lux were amazing We advised what site we were staying at how long we d be there and they send someone up from Lux to change the wing mirror for us Wasn t a 5 minute drive up the road either Drop off was great too no bother at all Didn t get the feeling they were looking for issues to charge us for which isn t always the case Family run business as I understand it and you can tell Also nice not to be driving around Scotland with a load of branding on the side of the vehicle too like many others The 5 days wasn t cheap to hire but they are well maintained excellent motorhomes I got this hire as a gift for my 40th and would probably take a special occasion to do it again but when you factor in what it would cost to buy one of these - the hire price is probably fair If we were looking to hire again we would 100 without hesitation go back to Lux