


Based on authentic user experiences
LL
6733 reviews
N/A
10 months ago
Poor customer experience
MAAP circulated an email on the 7 June 2023 announcing their Mid-Year sale to which I ordered some stuff the following day on the 8 June 2023 No news for the next 5 weeks When I made an enquiry on the 13 July they told me they were out of stock and will refund my money Poor customer experience and definitely won t be coming back anytime soon
aaron buggle
6733 reviews
N/A
10 months ago
Heading for a month post order and
Heading for a month post order and still no shipping detail along with really poor comms Totally unacceptable customer service Blamed a system change for delays that doesn t stop you having the decency to contact the people that have given you money Token discount on my next order you must be joking
William downie
6733 reviews
N/A
10 months ago
No order received or refund given
Jacket sent to wrong address so was returned to their warehouse Order placed 10th November still no sign off refund or jacket Have opened case with PayPal to get money back avoid absolute rip off merchants
So
6733 reviews
N/A
10 months ago
Mid Year Sale
Mid Year SaleHalf the things weren t available they did not reach out I asked them after 2 weeks why they didn t ship it yet Refunded me for the suddenly out of stock items One week later I told them I want to cancel the order magically 30 later it was shipped Honestly they should ve just cancelled it The items are absolute s quality jerseys don t feel nice AT all I can recommend Ryzon got their stuff after 3 days If you are even the slightest bit plus size L in normal clothes u look hideous I was excited to buy things from maap Will never purchase ever again from this company I can absolutely second all those negative reviews Sorry maap - do better stop scamming the costumer with this low quality items
ded Centre
6733 reviews
N/A
10 months ago
Can t get my refund back
Ordered a top in April and it had to be returned They didn t do returns and I had to pay for this 4 weeks later still no refund and now all communication has stopped This company owes me money Totally unprofessional poor customer service ineffective and absolutely inefficient company Be wary if shopping with MAAP directly you could be in for a rocky ride as they are terrible to deal with
Drew Wilkinson
6733 reviews
N/A
10 months ago
Scam like experience
I ordered a jersey and then paid and then nothing for a month They told me it was because of a technical issue where there was no last name attached to my order so it was never sent to a warehouse Not sure how this is possible since there checkout flow takes that information Support was unhelpful and while they cancelled the order did little to make it right and gave a whatever attitude Not what you would expect from a premium brand
PW
6733 reviews
N/A
10 months ago
Stay well clear of this lot
Utterly appalling and very costly experience They posted some very expensive and as it turned out some disgracefully overpriced items in a flimsy jiffy bag which burst open during transit leaving several items missing Emails messages completely ignored Rubbish company Non existent customer service
Christian
6733 reviews
N/A
10 months ago
Waiting for nothing
Order was confirmed straight away - did not hear anything for 7 days and the money was withdrawed Then received an e-mail that said almost my entire order was not in stock - but I was granted a 10 discount for additional items on the same day they sent out a 10 promocode for all subscribers Was looking forward to looking fly as f on the road
Anonymous
6733 reviews
N/A
10 months ago
Nonexistent support Don t buy
No contact number for UK and they haven t replied to my 4 emails over 2 weeks Return process is unnecessarily complicated and stressful especially when there is zero support I ll be giving the items away Waste of money and effort
Michael
6733 reviews
N/A
10 months ago
No delivery or status available in
No delivery or status available in costumer support I ordered a jersey and received auto confirmation about payment After this nothing happened couple of weeks Contacted support few times to get some help and only received excuses but no fact about order delivery Never experienced this type of business attitude anywhere else Don t buy your stuff here their competitors provide much better service and client focus