AI Review Summary
Based on 107 reviews
The majority of reviews for Martyn Gerrard are highly positive, praising professionalism, communication, and successful property transactions. A smaller number of reviews report very poor experiences, citing issues with communication, unresponsiveness, and problematic tenancy management. Overall, the service is described as efficient, reliable, and stress-free by satisfied customers, though some report significant dissatisfaction.
What customers love
- Professional and reliable
- Fast and efficient service
- Great communication
- Helpful and supportive staff
- Successful property sales
Common concerns
- Poor communication
- Unresponsive management
- Rent collection issues
- Late viewings
- Disorganized service
Last updated 4 hours ago
C
Clientseven
Professional and action issues asap Gabriela Bachulska and the team are attentive and wonderful
M
Miss Mansi
while selling and purchasing with
while selling and purchasing with Martyn Gerrard I was dealing with Bruvis Jamie they were so friendly and very helpful They reassured me and helped me when ever i needed along the way Thank you
K
K Singer
Dealing with Afina was a joy
House buying and selling is always stressful but the experience was made so much nicer thanks to dealing with Afina She was so giving with her time and was always available to ask questions On the times Afina wasn t there I dealt with other team members but I didn t warm to their manner in the same way as Afina Thank you for making the last 8 months of rollercoaster slightly more bearable and thankyou for you support Katie
C
Charlotte Hope
Martyn Gerrard viewing with Maria
We viewed a property listed with Martyn Gerrard last weekend Maria kindly showed us around she seemed knowledgable on the seller and the property which was helpful Maria is welcoming polite and has a positive attitude
R
Rose and KK
Helpful and attentive service
Sheriaz was helpful and attentive He was very committed to completing the let and communicated well to achieve this Would have been great to have had a floor plan although Sheriaz facilitated a measuring session for us Also a more concrete handover process with the landlord would have been helpful but overall extremely satisfied with this experience Thanks Sheriaz
M
mb
We rented via MG for 5 years
We rented via MG for 5 years the Team at management and renewal have been very helpful along the years dealing with a difficult Landlord A thanks to Zoe Gin and especially Germano who in very dedicated and kind We have now moved out and the letting Team led by Anthony has been very respectful of our requirements when organising visits
O
Omar Khan
I had the pleasure of working with Lynsey
I had the pleasure of working with Lynsey for Martyn Gerrard Agent s to rent out my property and I couldn t be happier with the experience She was incredibly helpful in understanding the type of tenants I was looking for and was spot-on in helping me set a competitive rental rate Lynsey s deep knowledge of the area shone through as she brought in consistent viewings almost every other day until we found the perfect tenants Her communication was always clear and to the point making the entire process smooth and stress-free I highly recommend Lynsey for anyone looking to rent their property
L
Lin
Reliable
I ve been working with Lynsey and she has been helpful in finding homes for us She is reasonable in understanding the property condition and tries to look for homes that suits our needs Thanks and I will look for M G help should I need to find another home again
V
varialheelz
Both my appointed property managers
Both my appointed property managers Gin and Gabriella have been friendly helpful quick and determined to resolve problems for me The staff are polite and friendly hard working and reliable Thanks again for your help xx
E
Ed Ram
Thank you Lynsey
Thank you Lynsey from Finchley Central branch for helping us find a new tenant Your patience and accessibility have made this experience very reassuring