AI Review Summary
Based on 107 reviews
The majority of reviews for Martyn Gerrard are highly positive, praising professionalism, communication, and successful property transactions. A smaller number of reviews report very poor experiences, citing issues with communication, unresponsiveness, and problematic tenancy management. Overall, the service is described as efficient, reliable, and stress-free by satisfied customers, though some report significant dissatisfaction.
What customers love
- Professional and reliable
- Fast and efficient service
- Great communication
- Helpful and supportive staff
- Successful property sales
Common concerns
- Poor communication
- Unresponsive management
- Rent collection issues
- Late viewings
- Disorganized service
Last updated 2 hours ago
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Jeffrey Robson
When I used Martyn Gerrard as lettings and management agents Kelly at the Finchley office was always prompt efficient and diplomatic when liaising with tenants Helpful even after the arrangement ended Much appreciated
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juliet chick
As a drop in on a Monday morning to the
As a drop in on a Monday morning to the High Barnet office with no transport of my own Jamie was quick to arrange a couple of viewings He had good communication skills and was very likeable I look forward to finding my next home soon
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James Slater
Friendly and efficient
We bought and sold through Martyn Gerrard Mark and Annie were both friendly and efficient They took much of the stress out of the process which we really appreciated I would definitely recommend them for the Kentish Town area
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Nicole Jesuthasan
I have been using Martyn Gerrard in
I have been using Martyn Gerrard in Southgate for 6 years now with Jess being my key contact She was always been very friendly helpful and efficient
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Anna-Marie Snow
Being new to the area it was quite
Being new to the area it was quite daunting to be looking for a new place to live - but thankfully Martin Gerrard and in particular Erhan Okay - we re on hand to assist I ended up finding a lovely studio flat in High Barnet Perfect
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Louise Edwards
Lovely team
Lovely team Always friendly and extremely helpful My sale has not been straight forward but both Jay and David have supported me throughout the process with good grace and humour Appreciated
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I B S
Great Service
Emily Steer was very cordial throughout and quite patient in understanding our anxiety and needs as a 1st time buyer She also arranged multiple visits for us and managed her calendar to suit our requirements Thanks to you Emily -
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Jenkins family
Well done North Finchley Branch
We used Martyn Gerrard for the sale of a family home and were so happy with the service we used them again for the sale of another family property Craig s advice and reassurance was much appreciated in both cases Arzu from the North Finchley branch was friendly proactive and always kept us up to date with how the sale was progressing This led to a successful sale despite the turbulent state of the housing market Great service highly recommended
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Helena Neophytou
Thank you Afina Shalos
Thank you Afina ShalosA professional team at Winchmore Hill who continue their best efforts in the sale of my property My thanks to Afina Shalos who is is always prompt in her responses to emails and telephone calls and keeping me updated Afina is consistently polite and helpful I wouldn t hesitate to recommend
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CIB
We have let our properties through Martyn Gerrard for nearly 20 years
We have let our properties through Martyn Gerrard for nearly 20 years Anthony Spittle Area Lettings Manager has excellent knowledge of the market and has always provided good advice Zoe Sophocles has always managed our renewals without a hitch Very satisfied