AI Review Summary
Based on 107 reviews
The majority of reviews for Martyn Gerrard are highly positive, praising professionalism, communication, and successful property transactions. A smaller number of reviews report very poor experiences, citing issues with communication, unresponsiveness, and problematic tenancy management. Overall, the service is described as efficient, reliable, and stress-free by satisfied customers, though some report significant dissatisfaction.
What customers love
- Professional and reliable
- Fast and efficient service
- Great communication
- Helpful and supportive staff
- Successful property sales
Common concerns
- Poor communication
- Unresponsive management
- Rent collection issues
- Late viewings
- Disorganized service
Last updated 4 hours ago
M
Mum
We recently sold our family home with Martyn Gerrard Southgate and had a positive experience From start to finish the team demonstrated professionalism efficiency and outstanding communication A special thank you to Adriano and Antony who truly went above and beyond to make the process as smooth as possible They were incredibly personable and transparent keeping us informed every step of the way and addressing any concerns with clarity and care Selling a home can often be stressful but their expertise and friendly approach made the entire experience feel seamless We highly recommend Martyn Gerrard Southgate to anyone looking to sell their property Thank you again Adriano and Antony for your exceptional service
M
Mark
Outstanding Martyn Gerrard team
The Martyn Gerrard team were friendly responsive transparent sensible helpful Helped us get a great result on our sale
S
Sergio
Property purchase and sale
I bought my first property through Stewart Willerton in Whetstone just over 8 years ago at the time he made my first purchase very smooth and stress free During the process he was very communicative and always went the extra mile to get over any hurdles in my way of my purchase 8 years later I called Stewart to sell my property that I had initial purchased from him in the Martyn Gerrard Whetstone branch It is safe to say once again Stewart delivered nothing but a five star service and remained professional throughout the entire process and ofcourse helped me sell and complete on my property Thank you for everything Stewart Highly recommend
S
Spencer
Quick and Efficient
Daniel H was quick thorough and professional from viewing to offer and acceptance and made the whole process incredibly smooth - a pleasure to work with
M
Miss Mcalister
Fatmir and ben were very informative
Fatmir and ben were very informative and provided a excellent service throughout my sale It was a pleasure Thank you to all
J
John
I had a really good experience with
I had a really good experience with Martyn Gerrard Maria was professional accessible and straightforward through the whole process
J
Janvi
Great customer service from Suraj
Great customer service from Suraj He really knew his local knowledge of the area
S
Steve Woollett
We had the pleasure of working with Tom
We had the pleasure of working with Tom Crucefix from the Kentish Town branch As buyers his professionalism transparency and availability helped us throughout the process no end
N
Nofer Fari
He was very proactive
He was very proactive helpful and constructive He had a very personable manner which supported us though what can be a stressful process
D
Dario PG
Maria was amazing throughout the whole buying process
Maria was diligent transparent and emphatic during the buying process She always offered support and advice which is very needed for any first-time buyer I highly recommend Martyn Gerrand as a trusted Real Estate company particularly Maria for her professionalism and kindness