Maskura Reviews

Lost my parcel and I still haven t

Lost my parcel and I still haven t received a refund

SCAM

This is a fake company They take your money and then buy the item on Ebay for you That s what they did with me I received the Ebay email showing the item which was different I paid 12 99 but the item they bought on Ebay cost 4 99 That s the scam I confronted then and realised the set up is similar to a call centre Reply to your answer Your reply is invalid Your call centre was literally someone answering a mobile phone and using a fake name You hung up on me several times because you were scared that I caught you out so I only spoke to you once for 10 seconds before you hung up on me The item you ordered was not related to you the item was so bad I threw it away and my refund was the least you could have done I had to constantly email you to get you refund me please do not lie about my experience I will not recommend anyone shops with you SCAM DO NOT SHOP WITH THIS COMPANY

I have not received anything for the

I have not received anything for the money I paid Not happy

Still waiting for a refund

My experience shopping with Maksura has been very disappointing I was sent the completely wrong product and not only that but it arrived damaged in a taped up box - it was clearly damaged prior to shipping as the shipping labels were stuck over the top of the poorly patched up broken box The product was nothing like what was shown on the website so I returned it to them and I am still waiting for a refund Their customer service is polite but very slow and it s now been over a month since I placed my order and I m still waiting for any kind of resolution I would certainly not recommend shopping on this site

Received the defected product

Received the defected product box was almost pressed the product damaged customer service responded very late still waiting for the return solution The product seemed to be damaged and returned by another customer Stay away from the website

Fleece lined leggings are not fleece lined

Bought fleece lined leggings but one pair isn t fleece lined Contacted customer service they said they will get back to me the following day but no one ever did

Not worth the cost

After a delay with the delivery this product arrived and is just a cheap quality product not what I was expecting as it certainly wasn t the quality advertised Very much overpriced and disappointed with this company and will not be using them again

Ordered a costume on the 20th of

Ordered a costume on the 20th of October and paid for 2 day delivery It s now the 29th of October still hasn t arrived So my little boy had no costume for his Halloween party