AI Review Summary
Based on 139 reviews
Customers express high satisfaction with Melitta products, frequently praising taste quality, delivery speed, and overall service. Many reviews highlight excellent customer support and reliable performance over long periods. Several mentions of fast delivery and good value appear across multiple reviews. Some recurring issues include damaged deliveries, packaging concerns, and occasional product defects. A number of negative reviews focus on delivery problems and customer service responsiveness rather than the core product quality.
What customers love
- Great coffee taste
- Good customer service
- Easy ordering
- Quality product
Common concerns
- Expensive pricing
- Defective product
Last updated 1 month ago
K
Karen
We ordered a replacement jug for our coffee maker It was easy to order and delivery was fast We have had our Melitta coffee maker for many years and still love it It is good that replacement jugs are available on the website as this is the second one I have had an accident with
J
James Stirzaker
I ordered easily and it arrived
We needed a new jug for our coffee machine as some silicone had come away so it didn t pour well and wasn t retaining the heat The replacement jug was reasonably priced in the sale I was surprised how quickly it arrived It was well packaged
P
Pink Panther
Recommend Melitta bean to cup coffee machine
I ordered easily and it arrived quickly what more can I ask for
G
Gerard Parrott
Had been looking for a filter coffee
After using my Melitta coffee machine for 3 years I can say that I recommend it Particularly for durability and coffee taste Good value for money Love the sound of grinding and froth on black coffee is delicious No need to add milk One improvement I would like is the instructions how to change a filter on the machine as don t have a clue how to do it Saying that the machine doesn t stop working demanding the filter which is very important
M
Monika C
Easy online order system quick delivery
Had been looking for a filter coffee machine for some time and kept coming back to the Melitta one that I went onto buyReally impressed with it easy to use and coffee is great and came with a few filters in the box which was very thoughtful as I didn t order any at the timeBought direct from Melitta and had the delivery in about 3 days well packaged all in all very very satisfied Many thanks
A
Ali
Perfect taste and smell which is only
Easy to navigate website The coffee filters are of very good quality and with an offer a very good price Quick delivery
G
George Morran
Helped with problem ordering on Web site
Perfect taste and smell which is only Melitta s signature
S
Simon
Melitta customer service is first class
Melitta customer service is second to none When I had to call them they answered within three rings no automated menus and very politely They were efficient sorted my request within two hours and called me back to confirm everything had been done Honestly top class Thank you
P
Peter Crosby
Our new filter coffee machine
Order for new filter coffee machine was processed quickly despatched quickly and arrived 3 days after ordering Bought to replace a similar machine that has served us well for about 20 years Quality of this Look V Perfection looks good and is easy to use
M
Mrs Hill
Excellent product and excellent sales
Excellent product and excellent sales serviceI have used the paper filters for many years and they are always a good way to make tasty coffee