Mobilityequipmenthiredirect Reviews

Top Company to deal with

Mobility Equipment Hire Direct is a great company to deal with and excellent on communication I defenitely recommend this company 100

Great experience

Great experience staff were friendly and everything was timely

Wonderful service

Wonderful service The wheelchair was delivered on time and it was very easy to drive Highly recomiendes

A good experience

We used the website to arrange what we needed for our week in Spain Everything arrived on time so all went smoothly Happy with the service we received

As a travel agent arranging accessible

As a travel agent arranging accessible holidays worldwide for my clients I have relied on Mobility Equipment Hire for years to provide various mobility equipment Their expertise and efficiency is great making them my go-to company for all mobility equipment needs

AVOID THIS CO AT ALL COSTS

AVOID THIS CO AT ALL COSTS that is what it will do if not COST YOU A mobile scooter was booked on my behalf After returning from Cyprus I found it was twice as expensive so thought I d go online to check I could indeed get one for half the price As requested I cancelled in writing to be told I was only getting 50 back Whilst I totally disagreed with it I am still waiting for that refund They ignore my e mails and when I proposed taking further action the response initially was its down to you MOST UNPROFESSIONAL I requested an e mail or call from the owner Michael Davis but what a surprise NOTHING To them I may be a small fish in the pond but I ve not given up swimming yet They should not be dealing with the disabled as they are totally UNCARING I AVOID

I wish I had read these reviews before

I wish I had read these reviews before I used this company Hired a hoist for a disabled person in a wheelchair to be delivered to a hotel in St Austell Cornwall After a 6 hour train journey and a taxi journey the disabled lady and her 75 year old husband arrived at the hotel ready for a good nights sleep Instead they found the hoist in a box ready for assembly After several hours struggling to put the thing together with some help from the hotel staff they discovered it now required 4 hours charging before use After the suggested 4 hours they attempted to use the hoist but found it would not slide under the bed A very tired 75 year old tried to get his wife in bed manually and ended up tearing the ligaments in her knee What sort of company wouls supply a self-assembly hoist to a disabled person that required a 4 hour charge and did not think to mention any of this as well as the fact that you required a certain amount of clearance under the bed to use it This company should be closed down

I ordered a self propelled bathroom

I ordered a self propelled bathroom chair and when I got to the hotel I found one without wheels After calling them they rudely told me to contact via email Then they gave me a bul it excuse saying the one I ordered was broken unsafe I found myself on a foreign country unable to use the toilet ALWAYS look for reviews before hand from now on