Modere Reviews

L

Linda sk

2 years ago

The bottle of Trim Raspberry Lemon

The bottle of Trim Raspberry Lemon flavour got opened while it was been transfered and when I opened my purchase everything was floating with the Trim content Not so pleasant

A

Andrea

2 years ago

Lengthy dispatch times and short expiry dates

This order was not dispatched by Modere promptly When dispatched the order was held at customs which further delayed delivery I understand that Modere are not responsible for delays at customs but customer services did not acknowledge the length of time it had taken to actually dispatch my order and simply laid blame on customs Communication regarding my order was also poor and delayed Once my order was received 1 of the products expires within 2 months meaning it would expire before getting the chance to use it all The last product lasted 3-4 months Customer service was poor referring me to their policies regarding expiry dates instead of at least offering an exchange or even a partial refund given the very short expiry date These products are very expensive and I was really disappointed with Modere on this occasion

S

sandeep kaur

2 years ago

2 order delivery very good but last 2

2 order delivery very good but last 2 order very irritated too much late I paid delivery charges but then no delivery correct time

D

Daisy

2 years ago

billing cycle is bad

Your billing cycle is bad The bill inbox with the product was 62 and mail was showing 67 but I have paid 74 9 I stopped my subscription

M

Mrs Mascall

2 years ago

I initially thought there was a change

I initially thought there was a change in my body shape and weight loss but I m now not convinced that there s been any change I m taking the Trim and powder and capsules soo disappointed and feel that this is another gimmick

E

Elie

2 years ago

First order liked and second returned back

In the first order I got two packages of Collagen had no tightly closes and flowed some liquids out The second order was returned because you mention a bad address from your side and you have given a nonsensical phone number that cosed that goods were returned to you already twice

J

Jean-Philippe De Potter

2 years ago

CS is great delivery is poor

People customer service department are very helpful and friendly My problem is that I have to call your CS because the delivery doesn t happen professionally I don t receive the package because I am not at home All delivery companies put the parcel at the front door it never has been a problem but your delivery person doesn t and I don t find any paper in my letterbox As I don t see your parcel arriving I have to call your CS to know what has happened They give me the address where I can catch my parcel The last one was at 15 drive from my home and there are other locations not further than 3 -4 drive I have to pay for the delivery but need to catch my parcel myself

M

Michele Bond

2 years ago

I am still waiting for my order to be

I am still waiting for my order to be delivered When I received an email with the tracking number it said that the consignment did not exist I contacted Modere and was given a revised tracking number While the number is valid it now comes up with the message that there has been a delay at the depot

G

Gillian

2 years ago

I have Collagen Skin on subscription

I have Collagen Skin on subscription and the product is good however Modere could do a lot better in sending the product out to so that you don t run out It is easy to calculate how long the product lasts i e 2 x 450ml bottles 15 ml twice a day should last 30 days however the next subscription didn t take account of postage time which I was told by quite a patronising agent Maginele is 5-7 days There s a simple solution which is to post a few days earlier I have fed this back so we ll see what happens next time

M

Maciej

2 years ago

Misleading

The recent promo was misleading and didn t reflect the accurate information I sent the highlighted screenshots from both the app and the web to customer support which showed the order would contain a twin pack Logiq rather than the single pack that arrived and received a message to say sorry that I was confused Not the best experience Could you please make your promos more clear in the future Disappointed with the order and the response to my comments

Rated 3.54 out of 5 by 137 Happy Customers

The bottle of Trim Raspberry Lemon

Lengthy dispatch times and short expiry dates

2 order delivery very good but last 2

billing cycle is bad

I initially thought there was a change

First order liked and second returned back

CS is great delivery is poor

I am still waiting for my order to be

I have Collagen Skin on subscription

Misleading

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