Montagebags Reviews

I placed an order on the 27th of May

I placed an order on the 27th of May but so far I have not received an order and I have already sent a message to this Facebook page without receiving any response I sent a message to Indiegogo and they said to talk to you and I did but so far I have not received a response I ordered a Backpack Montage and I have to receive it I need to have an answer when I receive the order because it was paid for and it was supposed to arrive in June and so far I haven t received it I need an answer please

Poor quality and atrocious communication

This company has an horrible communication with their customers I received my bag at the beginning of September It was supposed to be delivered in May Montage became Montley without any explanation This bag is not worth 155 It was not a good experience I definitely do not recommend

Terrible customer service with faulty product

Love the bag vegan leather but handle started peeling after only two months Offered a 25 00 compensation to get it repaired I am in Australia and after more then two months and several emails still waiting Terrible customer service

Do not support this company

Do not support this companyThey have horrible communication with their customers I backed their Kickstarter campaign on April and it said that we would receive our reward on May Once the campaign was over everyone was pretty much left hanging with no updates about what was going on I just recently received my bag at the end of August The branding was changed from Montage to Montley and it was never explained why this change was made Other than that my personal bag was fine but there are plenty of people who have received backpacks that have dents in them have a strong bad smell and have bad zippers It was not a good experience I definitely do not recommend

I d give them ZERO stars if it were possible

I d give them ZERO stars if it were possible Not only were their products 5 months delayed but their communication was terribly non-existent the actual products were poor looked glued together from scraps of material and their customer service abominable Don t buy anything from this business until they can prove they re actually worthy of the ludicrus amounts they charge for items Shiney photos make a complete mockery of the actual product recieved

Montage from Kickstarter campaign

Through my recent experience with Montage the lesson learned is to never fully trust a brand online especially for crowdfunding projects While I had thought that these kind of brands companies do this to help launch their products this company did just to outright scam their backers I am one of them The received bag is not what I had expected Very small in comparison to the pictures they had posted on their campaign Sure size can be subjective let s move on The quality immediately tells cheap and their zippers are questionable too This is not a bag that I can proudly take around There are so many other backers with even more in-depth complaints against Montage s product The best part is that Montage is not even breaking a sweat that they scammed their backers by brazenly putting a different brand name logo on the bags Stay away from this company and keep your hard earned money safe

Scammers

Bought in good faith through kickstarter a couple of years ago Never arrived Asked my credit card company for a refund as NO response whatsoever from Montage and they said the contract never said I would actually get anything clever wording and there was nothing they could do Basically pretty much out and out theft AVOID

DO NOT FUND THESE CHARLATANS

Absolutely hands down the worst customer experience I ve ever had DO NOT fund any kickstarters with these charlatans Terrible lack of communication the only thing they re consistently good at is failing to meet their own self-imposed deadlines for absolutely everything Will hopefully get a chance to update this review once if I receive an actual product