Morrisliving Reviews

Morris Living | Riser Recliner, Swivel Chairs & Home Furnishings

3.57
140 reviews
Great Rating
Based on 140 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Customers consistently praise Morrisliving for fast delivery, excellent service, and high-quality, comfortable chairs. Many reviews highlight the easy ordering process, reliable delivery updates, and good value for money. However, recurring issues include damaged packaging, missing or incorrect parts, and poor assembly instructions. Delivery delays and courier problems are also frequently reported. Some customers experienced defective products and unhelpful warranty support.

What customers love
  • Great product quality
  • Helpful service
  • Easy ordering
Common concerns
  • Damaged packaging
  • Poor instructions
  • Wrong items sent

Last updated 1 week ago

L

Ordering and delivery worked very well

Ordering and delivery worked very well The price was good The only slight issue was that the wooden base of the footstool was a bit marked
L

Easy to order and very quick delivery

Easy to order and very quick delivery however the base was dented which was a shame
G

Good Recliner Let Down By Horrendous Delivery Process

Ordered a recliner on Feb 24 When I had received no communication after a week I called and asked where the recliner was and after pressing the issue for a couple of days was told that the courier had lost the chair Was offered a replacement or refund I chose a replacement and am now hoping it does not disappear I must say the company does not seem concerned about us in any way and I get the feeling my enquiries were interrupting an otherwise pleasant day for the customer service man Further update Finally delivered chair early on March 20 but it didn t work so they took it away Promised to deliver on March 22 first thing between 7am and 10 am 10 am passed called Humber services they said coming between 1230 and 130 Didn t show and now saying chair not on van It s been over a month since we ordered this chair for my wife hope she lives to see it No apologies or compensation offered What a nightmare Should have black hole rating Well we finally have the chair and to be fair it is a very good product and my wife is very happy with it I hope that Morris Living learns from this and puts a more robust system in place and the same for Humber Services who have some very good employees but also some very bad ones
V

Reasonably pleased

Excellent when ordering delivery Instructions to build too small - utube helpful Some holes covered with material difficult to get screws in Quite comfortable VJF
G

Could have been 5 stars

Although very pleased with the delivery but in hindsight I am disappointed with the charge applied to the set up delivery It took just about 10 minutes to set it up with minimum disposal package
H

Ordering fine

Ordering fine delivery excellent However there is a tiny pinhole on one of the arms which I am a bit concerned about Took some putting together
J

Slow delivery

I wasn t expecting to have to wait so long for my delivery and when I did get a date it was cancelled and I had to wait a further 5 days I would have been less likely to order from you if I had known this I was in a lot of discomfort after my operation and needed the chair a lot sooner than I got it
C

Chair and footrest were of good quality

Chair and footrest were of good quality and comfortable However the instructions for assembly were extremely small and the diagram difficult to follow Fortunately there was an on line tutorial which was very helpful and useful
H

Disappointing

Took a week to deliver my rise recliner chair I paid an extra 29 99 to have it set up and the packaging taken away However the two gentleman that delivered it were not aware of this and just left it in the room I wanted it to go in When I rang to complain the lady on the phone said they could send someone out to assemble it but couldn t say when so she refunded my money The chair itself is very comfortable and works perfectly
C

Massage rise recline

I bought this chair as I was going for surgery on my spine Please be aware that if you purchase the heat and massage chair the massage plates can be felt during non massage use and are really quite uncomfortable

About Morrisliving

Our collection of Riser Recliner and Swivel Recliner chairs offer a wide choice of finishes and comfort. At Morris Living we have the perfect furniture for every room in your home including our own exclusive ranges.

United States

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