Mous Reviews

Visa

3.57
139 reviews
Great Rating
Based on 139 user experiences
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C

Exceptional Quality and Service from Mous

I ve been a loyal customer of Mous for several years and I can confidently say that their products are nothing short of exceptional My wife and I have invested in multiple cases including the Aramid fibre limitless case and clarity case for our new iPhones along with other Mous products like the air pod case iPad case and wireless charger The Mous iPhone cases exude a premium feel and the fit is impressively snug providing excellent protection without compromising style The durability of these cases is remarkable and the attention to detail is evident in the well-crafted design The buttons have a satisfying feel adding to the overall user experience What sets Mous apart even more is their outstanding customer service Despite the minor defect on the clarity case the replacement process was seamless reflecting their commitment to customer satisfaction It s this level of service that has solidified my trust in Mous I can t praise Mous enough for consistently delivering premium products and going above and beyond with their customer service If you re looking for top-notch quality and reliability I wholeheartedly recommend Mous and I look forward to continuing my support for their fantastic range of products
T

Love your phone buy a mous case

I have used mous cases for as long as I can remember all my family do My phone has survived some insane falls four floors of a multi story car park down the centre of the stairs hitting railings and concrete steps as it went I have used them for such a long time now I ve just become blas little drops you just don t even think about you just pick it up carry on That heart stopping moment where you frantically check it and no more you just know it will be fine I m an oaf I have lost count of the number of times it has saved my phone
W

I like the super thin construction

I like the super thin construction it feels solid enough for everyday use but really is super thin which is the biggest selling point for me Also the aramid fibre texture is just a pleasant and skightky grippy feeling that I m enjoying I would say it was a little pricey at around 50 I would rather pay about 35- 40 for it and that almost scared me off of trying it However I m glad I did it feels premium it looks fantastic fits like a glove Just want to say I m not hiking or doing anything extreme using this cover so I m rating this from an urban relatively low risk lifestyle where occasionally I might do running on tarmac climbing in indoor climbing centres and with those challenges the phone case has been ample protection So I would give it 4 5 stars out of 5 if only for the price point but if people can buy it discounted or just personally aren t fussed about the price then 5 5 stars for sure in terms of quality and style It does exactly what I wanted
A

Mous Magic A Shoutout to Ayer and Unmatched Service

Just had to share my latest Mous experience it s a game-changer Recently ran into a hiccup with a case exchange but Ayer from customer service swooped in and handled it like a pro Quick efficient and with a touch of friendliness that made all the difference Mous you ve got a rockstar in Ayer and it speaks volumes about your commitment to customer satisfaction Seven years in and I m more hooked than ever These cases aren t just accessories they re superheroes for my devices Mous you consistently outdo yourselves Massive thanks to Ayer and the entire Mous team for making my tech life stress-free Here s to many more years of this awesome journey together
C

Mous Warranty is TOP notch

It s reassuring to know Mous is really owning the warranty on its products This is exactly why we keep coming back and recommend Mous products to our family and friends Keep up the great work
J

wouldn t use anything else

We ve been using mous cases in our family for a few years now and wouldn t use anything else It has saved us a lot of money in what would have been screen and phone and iPad repairs On the odd occasion there has been a problem their team have been friendly helpful and prompt in their responses actions to resolve the problems with ease
M

Great garantee and fantastic communicatios

My S10 case which I bought at eu mous co was faulty After sending pictures the reaction was that i got a new one but S10 was not made anymore and so I got three choices I chose for another case for my future phone which I will buy in 2024 The communications by email where very polite and a joy for the eye I specially thank Charlene for her customer friendly attitude Great firm
N

Fantastic customer service

Fantastic customer service Have used Mous products for a while now and the quality is exceptional I had a minor issue with a flip wallet and Mous customer service was exceptional A reply to my query was prompt and the issue was quickly resolved Highly recommend

Good brand

Very good brand reliable company have used the MagSafe car mount bike mount and motorcycle mount work like a charm
S

Awesome design and product

The product is exceptionally awesome Shipping turn around time took longer than expected but still bearable Bought the latest design and can say that the design picture and real product are almost identical with tiny minor scratch After all really recommended for iphone casing and the product is sturdy and solid and should withstand any fall Also kudos to their customer service team as the response for inquiries is considerably fast
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