


Deposit protection scheme | Tenancy service for landlords and agents
Based on authentic user experiences
Jon Woods
6732 reviews
N/A
11 months ago
Darren has gone above and beyond to
Darren has gone above and beyond to help He has made a very difficult situation much easier to manage than I eould have thought possible
Dawne
6732 reviews
N/A
11 months ago
Live chat is awesome
I had a query and used the live chat - Ross was awesome - it is the best live chat I ve ever had - lots of suggestions to move forward and resolve the challenges i face - thank you
Narinder Bajwa
6732 reviews
N/A
11 months ago
Mr Darren Kitchenside at My Deposit
Mr Darren Kitchenside at My Deposit AuditRiskandCompliance is Reliable Fast looking after members concern Customer It was our case that my tenant has claimed Deposit I started receiving Emails from My Deposit i explained my Deposit my defence but there was no one to listen us Then when it came to Mr Darren Kitchenside he involved him self and solved our case actually it was not his job to do this it should have solved by other department Such officer are assets of the company My Deposit should give him more higher job I can not give him more rating then 5 Star on Trustpilot but if there are more Stars i will give him 150 Stars out of 100 StarsWish him all the best
Andy Kelso
6732 reviews
N/A
11 months ago
Hassle free deposit protection
Really easy to use system and quick response from My Deposits when any support needed Have used this company for years and will continue to do so
Mel Davidson
6732 reviews
N/A
11 months ago
A very good experience
Dealt with Darren about transferring monies into MyDeposits All my enquiries were dealt with in a prompt efficient and most pleasant manner Many thanks for a pain free experience
Warren
6732 reviews
N/A
11 months ago
Excellent service
Have used My Deposits since 2007 and it has always been a very smooth process - they are very responsive and helpful Couldn t recommend them more highly
Nicola Small
6732 reviews
N/A
11 months ago
Efficient fast response
I made an error in the document and emailed on a Saturday First thing Monday morning I had a response from Sharifa correcting my mistake Very efficient and a relief to hear back so quickly Thank you
Kelly Collinson
6732 reviews
N/A
11 months ago
Great help from Darren
Darren helped me with a ongoing issues we were having he resolved this in one phone call very polite and personable Thank you very much for the asistance
Jenny Fall
6732 reviews
N/A
11 months ago
Changing lead tenant
Very good information about how to for example change lead tenants once a tenancy has started Very helpful efficient correspondence
Richard
6732 reviews
N/A
11 months ago
Straightforward and easy to set up DPC
Straightforward and easy to set up protection certificate DPC Unfortunately I made an error with some of the details but this was really quickly amended with a straightforward email to the customer support Very helpful Thank you