Oceanproject Reviews

Ocean Project Now Ocean Adventure

oceanproject.co
3.59
138 reviews
Great Rating
Based on 138 user experiences

Rated 3.59 out of 5 by 138 Happy Customers

43.5%
14.5%
13.8%
13.8%
14.5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 138 reviews

Oceanproject receives consistent praise for product quality, fast delivery, and thoughtful cause-based packaging across numerous 5-star reviews. Multiple customers report slow shipping, missing or non-functional tracking, and poor customer service responsiveness, particularly in 1-2 star reviews. Several long-term customers confirm durable products and reliable tracking after delays, while newer customers express frustration over order resolution and communication gaps. The company frequently resolves issues when contacted, though initial experiences vary widely.

What customers love
  • Beautiful jewelry quality
  • Durable tracking items
  • Helpful resolution
Common concerns
  • Broken items received
  • Missing tracking info
  • Long resolution time

Last updated 1 week ago

D

Definitely a scam

Definitely a scam Saw a lovely FB ad and bought 4 turtle necklaces for my children Worked beautifully even though I figured out that they were just using another company s tracking system a few times and now the website is shut down The entire point to my purchase was for the tracking purposes for my children to experience and grow their love of marine biology Unfortunately instead Ocean Project taught them not to trust small online businesses They learned about scams legally robbing people of their money and happiness DO NOT BUY from Ocean Project if ever they do decide to re-open with a new scam
F

Shipping - Delivery status

ordered 2 porpoise necklaces about 2 weeks ago have heard no status on shipping or when they will arrive
N

Placed my order 3 weeks ago and still

Placed my order 3 weeks ago and still waiting delivery Tracker said delivered 4 days ago but nothing received Emailed support immediately Still waiting for a response
K

I have been trying to contact this

I have been trying to contact this company for about a week I recieved the jewelry with no way to track the animal I am very upset that there is no one answering calls or emails
A

I ordered two necklaces and was

I ordered two necklaces and was provided with no tracking information And I cannot find anywhere to get ahold of anyone They re basically just necklaces pretty but I was hoping to use them
K

I received the bracelet but no tracking card

I received the bracelet It was the wrong color and I didn t get the shark to track with the bracelet Tried to email three times in the last 2 1 2 weeks and I have received no reply The number that is on the email goes to the shipping company apparently and no one knows how to get a hold of Ocean project ocean adventure so I can talk to a real live person
L

REPEAT CUSTOMER

I HAVE BOUGHT MY GRANDCHILDEN THESE BEFORE I DIDNT WANT NAVY I WANTED BRIGHT BLUE I ALSO ASSUMED THEY WOULD COME WITH A TRACKING CARD AND THEY DONT USELESS TO ME
S

My tracking number doesn t work

My tracking number doesn t work I have zero faith I will actually receive my order Every review says this is a scam
L

Believe this to be a scam

Believe this to be a scam Purchased from here before Had no issues but I made a purchase over 3 weeks ago No order confirmation no order number Attempted to contact support several times with no reply DO NOT PURCHASE
A

I have ordered two bracellets about two

I have ordered two bracellets about two weeks ago and up to this date I have not received any information What is more the tracking link does not exist and I wrote 5 days ago them about this to see what is going on with my order and still have not received their reaction

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