Octopusev Reviews

Excellent Customer Service

From start to finish my experience was outstanding Communication was excellent every step of the way with quick responses to all my questions and requests Everyone I interacted with both in person and over email was highly professional I couldn t be happier thank you

All great service

All great service only downside is that Im having to wait until 2nd December for my charger to be installed

Excellent customer service fast delivery

Leased through company scheme on 28th August Initially given a reasonable date of Nov-Jan but was delivered way ahead of schedule on 24th October Great communication throughout the whole process by Chanel at OctopusCar was delivered as promised no issues at all All other interactions with Octopus were very smooth no complaints at all

I have just received my new ev and

I have just received my new ev and couldn t be happier It took less than a month from first contact to receiving my car and from start to finish octopus were lovely to deal with

Absolutely fantastic customer service

Absolutely fantastic customer service Right from day one with going through the ordering process smoothly thanks Tom Hancock and getting the right EV ordered right through getting my car delivered to me thanks Daisy Pipe the help and assistance from Octopus was outstanding Thanks Octopus team for making this happen

All good

All good Check the delivery vehicle size when arranging it

Easy communication and quick replies to questions asked

It was an easy process with quick replies and communication Ali the Operations Specialist was very friendly and answered any questions about my EV Thank you

Communication was very good throughout

Communication was very good throughout the process Even when things didn t go to plan not Octopus fault the communication and actions were exemplary Would use them again and have recommended them to friends and family