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Based on authentic user experiences
Peter Harris
6743 reviews
N/A
10 months ago
Ombudsman omnishambles
Appealed about a Powys County Council decision to allow illegal installation of an electric car charger planning and cable layage for usage on a public highway obstruction from a private residence by Council employees nonetheless Informed officially submitted complaint would not be considered due to lack of resources though admitted it was due merit for consideration Either do the job properly or don t bother at all wasting tax payers money in the process
bernadette tunney
6743 reviews
N/A
10 months ago
Ombudsman wales not fit for purpose
Ombudsman wales not fit for purpose needs to be defunded by government Just received notification that they do not intend to investigate Carmarthen County council despite my evidence and ongoing concerns Could not be more disappointed
Peter Owen
6743 reviews
N/A
10 months ago
Public services in Wales are falling apart
Public services in Wales have failed because PSO have failed time and again to keep check on the public services it s a simple as that
Ben Parry
6743 reviews
N/A
10 months ago
Morally corrupt
The Ombudsman in Wales exists solely to protect public institutions and offer a veneer of legitimacy to a morally bankrupt decaying system of governance that would make the last days of the Soviet Union look like the glory days of Rome The law means nothing to these people except the part that guarantees their continued unjustifiable public funding A reckoning is long overdue
Lynne DM Noble
6743 reviews
N/A
10 months ago
Response to Ombudsman review of Swansea Council s lack of legislative application and adherence to Nolan Principles
Response to Ombudsman to be used as tool of review and teaching and guidance in Common Law groups Thank you for your email but I am at a loss as to how you came to the conclusion that the complaint was about a PCN rather than the obstructive attitude of Swansea City Council their refusal to follow legislation and their refusal to name the person who issued this illegal fine which contravenes The Fraud Act 2006 s 4 2 and the Nolan Principles Parking Services is not a valid name and even at that initial stage the issuance of a demand for money by an unnamed person is not only a malicious communication but demanding money with menaces I have no reason to appeal a PCN as they are fines and therefore illegal before a court conviction Bill of Rights 1688 article 12 and the Council has no authority to act as a court and issue one Local Government Act 1888 s 78 As the Council had directed their PCN at the wrong person since we were neither owner or registered keeper of the car in question then we do not expect to have to appeal something where the council cannot have a chose in action or valid complaint in the first place The demand to provide and prove private medical information also contravenes the Equality Act 2010 There is no requirement on anyone s part to do that These were included in my complaint the reference to the PCN merely background information so that you could see how the contraventions by the council could be evidenced Most Ombudsmen actually return a draft decision to the complainant for comment before dismissing it and informing the council of the decision This does not appear to have been undertaken You will note from my initial form that I requested the return of the documents which were sent to you Currently I I have not received these Please return at your earliest convenience
Jeremy Green
6743 reviews
N/A
10 months ago
Useless not fit for purpose
The amount of whitewashing from this organisation needs investigating They are very selective with what they include in their reports and sometimes outright lies Makes one wonder what else they cover up
Will Hoskings
6743 reviews
N/A
10 months ago
Surprisingly ineffective
I contacted them regarding an issue which has seen a public-facing organisation return to refuse a substantial amount of money which is owed The Ombudsman closed the case stating that the organisation is somehow in the right While it is typically best to raise a complaint with the Ombudsman to cover all bases I would not expect them to be helpful in the resolution of your case This is yet again a case of public organisations pandering to private companies these people really are above the law
Bruce Loton
6743 reviews
N/A
10 months ago
Having had a car battery sold and fitted by the AA in Feb 2023 it failed in November
AA are refused to honour replacement guarantee on a faulty battery the they sold and fitted in February 2023 After 31minutes plus of waiting on the phone I gave up due to health concerns
C Senlop
6743 reviews
N/A
10 months ago
Dangerous organisation run by dangerous people protecting dangerous people
Proactively covered up the monstrous act of murdering my unborn grandchild Swansea Bay University Health Board Shame on you
Jason Pain
6743 reviews
N/A
10 months ago
Council Tax Percentage increase Lies
I can only echo other reviews absolutly pointless waste of tax payers money having this apparently impartial ombudsman My complaint is regarding council tax and being told a percentage its going up by If you do the maths its always lower as they don t include the Police Crime Commisioner on the percentage increase Its on the Council Tax Demand so it should be on the percentage increase Apparently its not part of council Tax Well it should not be on the council tax demand letter Ombudsman are useles and a waste of time However they will get the complaint again if the council incorrectly publish a lower percentage to make them look good next year