Onerent Reviews

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3.68
124 reviews
Great Rating
Based on 124 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 124 reviews

Reviews show consistently positive experiences with customer service, responsiveness, and professionalism, though some note disorganization and mixed maintenance performance. A minority of reviews report poor experiences with communication, delays, and administrative issues. Overall, satisfaction is high with strong follow-through on repairs and helpful representatives.

What customers love
  • Professional team
  • Responsive maintenance
  • Easy rent payments
Common concerns
  • Mixed maintenance quality
  • Administrative issues
  • Long wait times

Last updated 1 month ago

B

Lots of sources for home searching

It definitely cut down on wasted time swiping through homes that I shouldn t even be looking at This is a wonderful source for home searching It is easy to use on for daily searching and very user-friendly I would recommend it
G

Lots of sources for home searching

It definitely cut down on wasted time swiping through homes that I shouldn t even be looking at This is a wonderful source for home searching It is easy to use on for daily searching and very user-friendly I would recommend it
A

Amazing experience

Everything from start to finish has been so amazing The help responsive I received for Jay and everyone else on the Onerent team has been amazing It has eased my stresses and made the process great I sincerely appreciate everything they have done
N

Very professional

Very professional friendly Onerent team They are making sure everything is fine after we moved in answering many questions Excellent work
K

Professionalism checked

Their professionalism is above reproach and always made sure we stayed positive during our journey They really made us feel like we were always first 10 10
D

Most accurate platform

I started using this when I was first looking for our new home The information is more accurate than other platforms I ve used Perfect for beating others out to see new listing properties
B

We have switched to OneRent a few

We have switched to OneRent a few months ago and are super satisfied with their services and promptly helps on any and all issues We are constructing another project nearby and will continue with OneRent services for our new project
R

Thank you Dessa

We would like to thank Dessa for navigating our property through very challenging time - pandemic of COVD19 Our tenants were affected by COVID and Dessa managed situation with assistance applications and communication with tenants and the state very well Thank you Rita
D

Excellent follow through on repair

ALTHEA MORENO is the best customer service person who helped me to get the major repair for the tenant bathroom Her detail oriented willingness really make the difference in getting the job done right
M

Unbeatable customer service

I have been staying in rented homes for over 10 years now and no other company has come even close to Poplar s customer service I get responses back the same day and issues get rectified quickly

About Onerent

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United States

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