Onerent Reviews

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onerent.co
3.68
124 reviews
Great Rating
Based on 124 user experiences

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Rated 3.68 out of 5 by 124 Happy Customers

48.4%
15.3%
8.1%
12.1%
16.1%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 124 reviews

Reviews show consistently positive experiences with customer service, responsiveness, and professionalism, though some note disorganization and mixed maintenance performance. A minority of reviews report poor experiences with communication, delays, and administrative issues. Overall, satisfaction is high with strong follow-through on repairs and helpful representatives.

What customers love
  • Professional team
  • Responsive maintenance
  • Easy rent payments
Common concerns
  • Mixed maintenance quality
  • Administrative issues
  • Long wait times

Last updated 2 months ago

D

OneRent Review

The Management Team at OneRent is very professional and quick to address any and all issues that could arise I appreciate their efforts as it is quite a refreshing experience to have my problems addressed so quickly
C

The Poplar property management team

The Poplar property management team is excellent They are very thorough and follow through with any request promptly
X

Great experience

Both customer service and the technician helped a lot on the issue The problem got fixed perfectly Many thanks to John and Althea
C

A good rental property management company

overall I am very satisfied with Onerent for managing my rental property in the past few years Excellent service team
E

Great Customer Service

The representative kept me up to date and made sure I received info either via text phone call or email
A

Detailed Information

I liked that I could put in my own filters It was also extremely helpful that it provides full information on all homes Thanks to Popular Homes
J

Great Customer Service

Dealing with a door track issue I need to contact one tent multiple times Once I finally got in touch with Ms Ariane Zamora I was able to get the ball running on everything Her customer service pulled everything back and through the repair Thank you for all your help
J

Quick and Perfect Service

Quick and Perfect Service Whenever I asked Onerent the maintenance issues on the current rent house they have responded promptly and gave a perfect solution to resolve the issues I m confidently satisfied with their owesome service
N

Best interest

If you are looking for a real estate property or rentals then this is the best I ve tried They look out for your best interest and will help you I would recommend them to handle your property purchase
C

They acted quickly on my inquiry

They acted quickly on my inquiry Kept in touch through the entire renewal process Very helpful It was refreshing to have someone who was willing to take the time to help

About Onerent

Learn real estate investing, rental marketing, rent control laws, news, and evictions through our free guides on the Poplar Homes blog.

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