Orange Reviews

Worst phone and internet provider ever

Worst phone and internet provider ever And the most expensive Very bad experience with them Run away when you see the Orange logo

not serious company

internet and tv not working for almost 2 days and still they didnt fix anything and they said they will fix until this morning you pay for some s t services

No respect

484 5 000keyboardI have been an Orange mobile customer for 25 years Newer and fixed Orange television Despite the fact that I pay the bills before the due date the Orange system blocks my services due to non-payment eg 12 10 2024 - payment 15 10 2024 - blocked deadline 24 10 2024 I called I made a complaint online but no one has contacted me so far The new invoice that arrived came with a penalty for the balance of 0 58 lei But no one paid me as long as the TV internet etc

Worst and expensive services

Worst services whatever mobile service you need the employees will make sure to show you and tell you that just the most expensive one are what you are looking for Also even when choosing the expensive one you will have additional costs and also poor user interface and experience when clicking the pay button for extra costs it does not redirect you to pay the bill and if you switched the services they will log you off like you are not a member and you need to manually pay the bill in whatever way you find but it will not appear on web site or app like it appeared when you were a customer

worst provider in Romania

Poor services Poor quality of mobile internet and signal They are increasing tarrifs as they like and refuse any communication Very aggresive people in call center

A Complete Disaster of Incompetence and Exploitation

Orange Romania has reached new depths of customer neglect and corporate incompetence Their customer service is an absolute joke Let s start with their infuriating robot assistant Djia which perfectly stands for Dreadful Junk Ineffective Atrocious It s a glorified time-waster incapable of resolving even the simplest issue Whoever designed and approved this embarrassment has no business working in customer service Top management should immediately fire the people responsible for unleashing Djia on unsuspecting customers It s a disservice not a service Then there s their shameful account management practices A telecom subscription with a negative balance that I never used was inexplicably moved to Orange Romania and now I m being told I have to pay And how did they inform me They didn t No letter no email no phone call Just silence until it s time for them to demand money This level of negligence isn t just unprofessional it s predatory The user experience across the board is an unmitigated disaster From their garbage systems to their exploitative practices Orange Romania seems determined to make life miserable for its customers Top management needs to wake up and fire the incompetent managers who thought any of this was a good idea It s clear that no one in charge understands customer needs let alone how to run a telecom company AVOID THEIR PRODUCTS AT ALL COSTS DON T LET ORANGE ROMANIA EXPLOIT YOU LIKE THEY VE EXPLOITED SO MANY OTHERS

The most terrible on the market

The most terrible on the market Terrible they make fun of us on our money shame on you and you have some embarrassing operators the competitor s offers are much better and if you want to port a number they want to charge you a lot more for ending the contract but they don t offer you anything better even if you are an old customer

Zici orange si tragi apa

Zici orange si tragi apa Aplicatia nu merge pagina de net nu merge angajatii au retard mental optiunile sunt false cica cartela 6 euro cu internet nelimitat dar iti dau decat 60gb iar internetul merge prost