Oui Reviews

sncf-connect.com

oui.sncf
1.44
27 reviews
Bad Rating
Based on 27 user experiences

Rated 1.44 out of 5 by 27 Happy Customers

3.7%
3.7%
0%
18.5%
74.1%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 27 reviews

The majority of reviews report deeply negative experiences with SNCF (Oui), citing issues such as unhelpful customer service, technical problems with tickets, and strict penalties. A smaller number of reviews note slow or delayed trains and poor communication. One review highlights a positive experience with staff assistance. No positive pros or cons related to product quality or delivery are mentioned; the feedback focuses on service and usability issues.

Last updated 3 days ago

J

I recently booked to travel to Avignon

I recently booked to travel to Avignon by way of Eurostar and SNCF My wife has had a stroke and has difficulty walking Help was arranged by Eurostar and sncf Assistance was waiting for us at London Lille and Avignon All staff were extremely helpful and friendly The same applied on the return journey via the Paris stations I would like to thank all those involved for this excellent service

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