Oui Reviews

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What a horrible company

What a horrible company that gives contradicting information in regards to regulating a fine If you have a railpass but your card cannot scan you will be fined Just send them poof and you ll get a refund Then I received a phone call today indicating that sense I paid there is nothing they can do May they squirm with discomfort once the competition squeezes them out of importance just like France Telecom

Horrible interface

Horrible interface contre intuitive au possible Acheter 2 pauvres billets nous a donn envie de crever Bien jou la SNCF

I m schocked

I m schocked I took a train tiquet for my trip with SNCF I was the only passenger to have an ID control the only black people in the train too strange and because I made a mistake writting my name I ve been charged 250E

Don t use this company

Paid 160 Carcassonne to Nice First train delayed missed my connection train to Nice Compensation only 12- total trip time 8-9hours instead of 6 hours The next day return train delayed again Missed my connection had to stay overnight payed for the hotel 160 - cheapest I could find Total trip time almost 20 hours instead of 6 Worse company even

Don t pay for a changeable ticket

I paid extra to be able to change my ticket in case my day finished early When the day came I went to my booking but was not allowed to change it to an earlier train even though the journey was available for a new purchase at full price for the same route I had tried to make the change several hours in advance and took screen shots to prove it some options with trains Complet which is understandable but the rest Non-r servable which is NOT acceptable--if it s not possible why do they even appear and what service have I paid extra for anyway The website chatbot only redirects to FAQs Yes I did read the terms of my changeable ticket and respected them No I don t want to make a telephone call and ask for the person to repeat themselves because the sound quality is terrible The link to write an email to customer service doesn t work

French trains are the worst

It s just the worst company ever Never take it Doesn t work Too bad I couldn t put less than one star

Vivement plus de concurrence

Vivement plus de concurrence Une honte absolue

Do not use SNCF

Yesterday I wanted to visit Versailles with my friend we needed to buy metro ticket to go there but there was anyyy workers to ask which ticket we should buy so we bought 4 tickets to Paris because we thought it s correct one and there was not any one for verifying for going and coming back and it worked so we thought it was the correct ticket But when we got in Versailles the controller check our ticket and he said it s the wrong ticket and you should pay 70 Euros as the fine I was like WHATTTTT he forced us to pay 70 Euros for a ticket that cost only 4 or 3 euros and that was an honest mistake I m a student and that was too much for me and I kind of pay the money for my new snickers TO SNCF FOR NOTHING THIS COMPANY IS BY FAR THE MOST SHITTIESTTTT COMPANY not just because of this fine but because of all the strikes that they were during my last semester and I lost lists of money and time more important my classes Don t use this train and use other options even if it seems more expensive

Company run by the pathetic

So on November 11 at 4 30pm I was on the train RER from Le Fontainebleau to Paris A train ticket inspector goe on the train and started inspecting everyone s pass navigo She came up to me and I showed mine that has my name and ID photo on it Then she asked me to show a card holder which I didn t know what she was talking about I said that my pass navigo was the only card I received when I had bought it and she threatened me to pay a fine of 50 euros So I was forced to pay without her any further explanation She left and checked other people s pass navigo I saw that everyone else had the exact pass navigo and nothing else I tried to complain but she was gone already I contacted the customer service only to get rejected because the train inspector s decision cannot be nullified Such a beautiful company It is just infuriating that we all still have to use their service due to monopoly

Strike after Strike

This company is always on strike Fix it I paid for a monthly pass to go and return from work but they ve been on strike for most of the month Then I need to spend extra money on buses Utter disgrace