Ouraring Reviews

I contacted Oura with a question about the receipt

I contacted Oura with a question about the receipt because I got the ring as a present from my boss but I payed for it myself by creditcard Anna from Oura support responded to my e-mail quite quickly in a friendly and informative matter I send another e-mail today with a question about the battery life because somehow mine just works a day a day and a half in stead of 4-6 days Alula from Oura support responded quickly that there is indeed something up with my battery life and that the warranty agents will contact me soon Up until now I love the ring and the features it has I learned a lot about my sleep and readiness levels

GREAT PRODUCT GREAT CUSTOMER SERVICE

LOVE this company Product is not perfect but definitely ahead of the game It gave skewed readings when I went into a jacuzzi or used a massage chair but honestly you can only expect trackers to gauge overall common activities Anyhow they were very prompt and helpful to give suggestions to help make the readings more accurate I appreciate that they re always updating improving and so unbelievably open to suggestions I suggested a gold version and what do you know they brought one out I had problems checking out and they worked with me with other payment options Great customer support Any company that responds tangibly to customer needs is going places Keep up the great work guys

Customer service 10

I bought my ring in Februari 2020 In September 2020 my ring stopped working battery issue I got a replacement ring really fast Same thing happend again 2 weeks ago I got a new ring in 10 days after my first message So really I understand the challenge of getting proper longlasting battery into a small ring But the customer service the speed of the service and polite staff makes it totally fine for me to replace my ring So thank you Oura i will be your customer for ever And hope your buisness will succeed so you can continue to develope your product All the best

I use the ring every day

I use the ring every day Great concept works well I don t take it off even for sauna or for washing dishes Thumbs up and looking forward to new innovations as well I ve had a gen 2 ring before and now using gen 3

Oura ring

I ve edited my review as they did send me a shipping label and issued me a refund 5 days later Make sure you you order the right size for yourself the first That s more on me As for the ring itself it s the best fitness sleep tracker I ve ever used Awesome product

Oura Support went above and beyond

I ve used and loved the old Oura ring for a couple of years now and it s helped me so much to fix my sleep and really improve my quality of life but recently I ran into some problems with it not functioning correctly I contacted support and after a few back and forth emails to try different things Oura drilled down to the specific problem and sorted it for me I ve read on here that the product is incredible but let down by support and I have to say this was not my experience The Ouraring is incredible I really really love mine and my experience with support was also fantastic too Thank you Oura you have a customer for life - Ian O Brien Cambridge UK

Great

It works well I had previously left a different review because I had a problem with charging but customer service was absolutely amazing and fixed the issue I have used this for almost a year The app is great and the ring looks good and is so much better and less intrusive than the bands I have tried I wear it on my ring finger and it looks as nice as my wedding band The charging issue started around 9 months in but again the customer service was so much better than I expected The service alone is worth 5 stars Thank you I look forward to wearing this for a long time

Happy customer

As a long time almost 4 years Oura customer I m very happy with the service The ring works like a Swiss train and the app is continuously updated and never misses a beat I recently updated to gen3 and I must say paying for the ring on the launch day was difficult but otherwise everything was smooth The ring was swiftly delivered like was my wife s ring she ordered a month later With the gen2 I got battery issues but the ring was replaced under warranty by simple exchange of messages within the app For me and people I know using Oura the cust customer service has been really responsive contrary to some news I ve seen recently

Have had my ring for over 2 months and

Have had my ring for over 2 months and I love it The HRV resting heart rate sleep timing and length are all spot on I have found the sleep and readiness scores really provide predictable information for me I know the exact sleep cycle data is directionally right but it s hard for 100 accuracy outside a sleep lab I suspect that many of these reviews are fake because reviews everywhere else are much better and my purchasing delivery and usage experience has been extremely positive