Full Service Home Improvements | Passmore Group | Yorkshire
Based on authentic user experiences
Waqar Asif
6737 reviews
N/A
10 months ago
Excellent service
Excellent service Mick was very helpful and a polite individual
Alex
6737 reviews
N/A
10 months ago
Told you we would use you again
Having employed Passmore earlier in 2023 for an ensuite replacement at our house we had no hesitation in engaging with them once more when contemplating a 2-bedroom 2-bathroom refurbishment of an apartment purchased by my 85-year-old parents Julie the Senior Designer creates a fantastic blend between bringing her wealth of experience and acute design eye with the ability to take well intentioned ideas from clients and fusing the two into a practical and thoroughly desirable outcome This project was made more testing by the fact that the ultimate customers had not seen the property prior to purchase could not be directly involved in the design discussions and with the need to downsize the design challenge was a mixture of an imperative to maximise use of space and storage whilst incorporating accessibility into the design whilst avoiding the care home look The inevitable resultant design iterations honed to the preferred design and Julie was patience itself as design feedback was received by the ultimate customers and fed into the design brief By moving two internal walls it was possible to accommodate the required super king-sized bed and a fully functional step-free shower ensuite into the space available Particular design consideration was given to lighting to ensure the space in both bedroom and ensuite were capable of being fully lit to maximise safety and the feeling of space yet flexible enough to create a cosy atmosphere to read or watch television by Additional nighttime lighting was also brought to bear to ensure night time visits to the toilet could be subtly lit to allow quick sleep yet safe passage Storage was maximised in the bedroom by the addition of floor to ceiling cupboards on two walls which were sympathetically designed to avoid the hemmed in feeling that such a storage solution could lead to in a smaller space Subtle mobility aids were present in both rooms attractive grab handles wet room non step design and tasteful shower seating area leading to a modern and stylish EnsuiSpa finish The second bathroom was modified to allow for a second shower toilet and a utility aspect including fully plumbed washing machine and tumble drier and Butler sink Again consideration was given to appropriate mobility aids and the resultant UtiliSpa is both stunning and functional with ample storage space a key design deliverable Passmore are one of the few companies that offer a full tailored solution to kitchens bathrooms and bedrooms and they took care of everything from design procurement planning install including project management supervision for all trades who all work under the Passmore umbrella ensuring they take responsibility for all aspects of the work The only area they do not offer is decorating though we use an excellent decorator called Lewis Jackson of LJ Decorators so feel free to ask Julie for his details if you proceed with a project with these guys Dan worked hard from a planning aspect to ensure that the project achieved the tight and non-negotiable timetable despite some staffing availability challenges whilst never compromising the quality of the result Rob and Joe controlled the onsite project management and made sure we were always fully appraised of the plans The install itself was expertly executed by Darren and Andy for the bathroom install team Dave the plasterer was very neat and precise Martin expertly led the electrical team and added some excellent practical installation solutions to enhance useability and Jay was arguably the star of the show conducting many aspects of the bathroom work as well as owning the bedroom install Literally nothing was too much trouble for Jay and I cannot speak highly enough of his ability friendliness professionalism and desire to ensure customer satisfaction an asset to the organisation The project was delivered on time and on budget and when the new owners finally saw the result on moving day it is fair to say they are delighted with the result The fact that they already feel that their new apartment is now their new home is due on no small part to the expertise and dedication of the team at Passmore Well done to all and a huge thank you from us all Julie Jay I guess next stop will be a new kitchen at our house see you on the next project
Linda
6737 reviews
N/A
10 months ago
Had a kitchen fitted by the Passmore
Had a kitchen fitted by the Passmore group leeds a pleasure from start to finish from planning to completion they are very professional and nothing is too much trouble I am disabled and now my kitchen is fully accessible for me I would highly recommend this company to anyone
Louise Jagger
6737 reviews
N/A
10 months ago
Bathroom refit
I recently had a bathroom refit excellent design looks fantastic excellent quality of fittings excellent quality of workmanship job number 49356 Very professional would definitely use again good value for money
Alex
6737 reviews
N/A
10 months ago
All under one roof - the perfect design procure and install service
The installation of our En-suite bathroom has just completed and we could not be more delighted Passmore offered a full service from design to procurement to full installation taking care of all rip out replacement tiling plumbing plastering electrical and painting works under one contract with one point of contact and responsibility for all items Julie s design was super innovative and quite different to what we had originally thought about and it worked in every aspect Andy was an absolute star for the installation again making design suggestions to further enhance the process and his attention to detail and craftsman s approach was second to none Nothing was too much trouble for Andy and at every stage he made sure that he understood the design and checked with us for all install decisions where there was more than one way to complete the task His tiling especially is of the highest standard The electrical plastering and painting works were also delivered to the highest possible standards And to cap it all all access walkways were protected from damage each day and everywhere was left clean and tidy at the end of each day and all rubbish from the job was removed from site in a prompt and efficient manner We are utterly delighted with the finished product and whilst these guys are not the cheapest out there if you want to be delighted with a hassle free process design excellence and a truly exceptional quality finish then I think you will struggle to better this team Highly recommended and will be using again
Marie Josephine Hayden
6737 reviews
N/A
10 months ago
Mick Egan quality work
I found the Plumber Mick Egan who worked in my property for 2 weeks both hardworking and courteous attention to detail was paramount the whole job was done with care and customer service very satisfactory a great asset to The Pass more Group
Mr Mrs A Lewis
6737 reviews
N/A
10 months ago
EXCEPTIONAL 5
A few years ago Passmores installed our bathroom with which we were delighted and indeed still are Over the last 12 months or so we decided to have a new kitchen and called upon the expertise of Passmores again Julie was full of ideas visited us and chatted with my wife over what she would like and very efficiently translated all that into a design with which we were delighted Nigel advised us on a new heating water system which would best suit our purposes Throughout this initial discussion and negotiation there wasn t a hint of being pushed or rushed The knowledge and experience of these two people was immediately apparent Every tradesman who set foot on our property was a delight to deal with professional timely hardworking and above all understanding that they were in our HOME They were all tidy and swept up at the end of the day Jason and Dave Pearson soon had the old kitchen out and the wall removed Connor and Ryan had the old boiler and tanks out sorted out the pipework and the new boiler in within a day James the electrician had the rewire sorted and new lighting systems planned Dave yes another Dave the plasterer was impressive on his stilts We have to thank Dave Pearson who for the vast amount of time he laboured installing our new kitchen dining room roof and Velux He planned every action measured and re-measured to the extent his accuracy neatness experience and attention to detail plus his many ideas proffered were exemplary He lay the flooring in a herringbone pattern which took time and it looks absolutely fabulous His creative abilities in joinery in awkward areas is amazing along with his beautiful mitres which have been commented upon by our friends And finally the whole project was managed by Rob who called in both at home from time to time communication was excellent and any queries we raised a handful were dealt with promptly and professionally If only every company could mirror Passmores
David Armitage
6737 reviews
N/A
10 months ago
Complete refurbishment and extension of
Complete refurbishment and extension of bathroom The whole process from start to finish was stress free The Passmore team was outstanding I can wholeheartedly recommend Passmore for their professionalism and expertise D Armitage
Adelle Tobin
6737 reviews
N/A
10 months ago
We had our bathroom changed to a wet
We had our bathroom changed to a wet room Lawrence who carried out the work did it to a very high standard He took pride in his work and we are over the moon with our wet room He discussed things with us as he did the work to make sure we were happy and he was very pleasant and polite We would highly recommend pass more and Lawrence for any kind of home improvement
Mrs Jilly Brocklebank
6737 reviews
N/A
10 months ago
Thank you for my AMAZING new kitchen
Our entire experience from start to finish has been exceptional - from the builders arriving to start to knock walls down to the final finishing touches our Passmore experience has been fantastic We are thrilled with our new kitchen space it is more than we could have imagined and has transformed our home Each and everyone of the team has been so professional trustworthy and the workmanship is of the highest standard - they said they would look after our home and they did we never came home to a mess and they gave us regular updates on how it was all progressing Passmore Group absolutely delivered for us and went over and above on many an occasion we cannot thank them enough
