Pattinson Reviews

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pattinson.co.uk
3.74
118 reviews
Great Rating
Based on 118 user experiences

Rated 3.74 out of 5 by 118 Happy Customers

50.8%
16.9%
4.2%
11%
16.9%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 118 reviews

Overwhelmingly positive reviews praise Pattinson's for professional service, effective communication, and successful property transactions across multiple branches. Many clients highlight specific agents by name for going above and beyond, though a minority of negative reviews cite poor communication, high fees, and issues with recommended solicitors. The majority of experiences describe the process as efficient, stress-free, and reliable.

What customers love
  • Successful sales
  • Helpful agents
  • Efficient process
Common concerns
  • High fees
  • Bad solicitors
  • Misleading auctions
  • Rental issues

Last updated 1 week ago

W

Not the best

Not sure where to start with our experience But will keep this review short In summary communications and keeping the customer updated is not the Alnwick branch s strong point Mini email breaches to me which was obviosuly meant for another customer emails to be in the wrong customer name and then apology emails sent with the wrong name again lack of response with regard to specific questions and concerns What can I say I have never had an experience like this in all my house purchases so am sure there are worse out there But this experience has not been good at all
J

Pattinsons and accompanying solicitors not recommended

We recently sold our house through Pattinsons South Shields and used their recommended solicitors ICS Law and the communication between an in-house firm and estate agents was dreadful How can you recommend a firm that the office openly says is awful On one instance I was phoned by Pattinsons relaying info from our buyers and when I phoned back to give an answer Keith the Senior Manager stated he won t pass that message on as that s not his job He told me to call the solicitors to do that he won t get involved when someone from his office was the one who called me in the first place and got involved We won t be using either of these again and to others just pay slightly more and get a better service
M

Process of Modern Auction

Was sceptical about proceeding with this type of purchase modern auction but speaking to Carl Richardson put me at ease Unfortunately his knowledge was not extensive enough at best and as a result it cost us thousands of unexpected costs Would not use this process again Please be careful

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