Pearlassist Reviews

Not a pleasant experience from pearl

Not a pleasant experience from pearl assist Abu Dhabi Utter disappointment Cannot believe this has occurred in-spite of providing all relevant information they need at time of booking The meet greet team terribly failed to trace the passenger Their location after arrival which flight terminal and time Even after doing the blunder they don t apologize they try to call put blame on the passenger booking What a shame I will not recommend to anyone to use their service this is truly unbelievable The amount of stress and trauma the passenger had went through being left alone inside the airport is truly beyond words For what we avail this kind of service Disappointed

Rip-off

Rip-off Fruedalent site that will steal your money and not provide any service No customer support number or answer via their online contact form regarding why I was not met as confirmed by them after paying a 100 online

No Service no refund Don t book them

Booked and prepaid a Meet Greet Fast Track Service in Arrival at Marrakesh Airport No agent there when we arrived Contacted Pearl Assist via email and contact Form on their Website and asked for refund no answer

This is a fraudulent operation and I am

This is a fraudulent operation and I am claiming back the money I paid for assistance through Marrakech airport from my credit card issuer DO NOT USE

I booked a prepaid Silver Meet and

I booked a prepaid Silver Meet and Greet Service at Departure Dubai Airport terminal-1 There is no contact details on their website No agent was there when we arrived at airport Contacted Pearl Assist via email and contact Form on their Website several time and asked for refund but no response

This is so terrible

This is so terrible I was strange that there was no contact number for pearl assist web site However what i ve heard about pearl assist service is that it is famous all over the world so i tried to believe And today terrible situation happened nobody came to support transfer and i believe nobody will com arrival airport How it can be happened in 21st century i will never use this website anymore how trash website and service it is

SCAM

This is a scam I booked two meet greets for Narita airport and nobody showed up There s no contact number to call Just one email address to contact After multiple emails I got a response from Salwa Ettreiki same email asking me to verify order because apparently they had no record of it After I sent her THEIR OWN email confirmation with order number I never heard from them again They charged me did not show up and stopped replying to emails Save your money Avoid at all cost

I think this the worst service you can

I think this the worst service you can have When we where back from RAK to PAR nobody was here nobody at the Pearl DESK and nobody at the company registry We try to join them by phone locally and internationaly but nobody respond We loose to more time to wait them and then we do the queue with a lot of people without fgast track and it s a miracle we catch our plane After this I wrote call a lot of time without any answer and never been refund of our 560 Eur paid for the assistance at the return If you want to save money time ans save stress don t try PEARL ASSIST it s not a service it s a nightmare