Pearsonvue Reviews

Computer-Based Test (CBT) development and delivery :: Pearson VUE

3.02
81 reviews
Average Rating
Based on 81 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 81 reviews

Reviews show consistently positive experiences with online proctoring and in-person testing at Pearson Vue centers, with smooth exams, helpful staff, and efficient service. Some negative reviews cite technical issues, long queues, inflexible policies, and poor communication, leading to frustration and failed attempts. The company appears responsive in some cases, offering refunds or rescheduling. Overall sentiment is mixed, with strong praise for specific staff and processes alongside recurring complaints about system reliability and customer service inconsistencies.

What customers love
  • Smooth online proctoring
  • Efficient exam process
  • Quick results
Common concerns
  • Inflexible policies
  • Technical issues
  • Long queue times
  • Billing errors

Last updated 1 week ago

M

All good

All good everything went well
B

I wrote CIA 2 via online proctoring and

I wrote CIA 2 via online proctoring and everything went smooth
M

Online proctoring is the future

Able to take and pass an online CompTIA exam using Pearson s software No issues or complaints
Y

Perfect Service

I had my NCLEX-RN with Pearson-Vue it was agreat experience that I had a professional international examination service
J

Smooth virtual exam experience

Smooth virtual exam experience Simply process fast booking exam process worked flawlessly 1000 better than PSI
T

All went well

I was so worried about taking my AWS Cloud Practitioner online with Pearson Vue after seeing all the terrible review I took the exam today and it was completely painless I m not taking away from anyone else s experience but I had to give a positive review just to let people know that it s not always a train wreck I turned up 30 mins early was in the exam 15 minutes later and not one problem Wired internet connection clean area and separate webcam I found I had no need to talk to any of the moderators - they were obviously happy enough with my photos and ID which I sent via my mobile and didn t speak to me at all A great experience and I passed Would happily do an exam online with them again Hope you get a good experience too if you re planning an exam P S I ve got no connections with Pearson Vue
T

Great Customer Service

Supervisor Brandon was of great help today after a representative gave me an unprofessional response to a case that was closed I highly recommend him Great customer service
N

I sat my English test with Pearson this

I sat my English test with Pearson this morning in Glasgow They were amazing Staff were wonderful and I received my results in 2 hours Amazing service I would recommend to anyone
B

3rd Exam Went Smoothly

I recently have passed VMWare Spring Core 5 Certification it s my 3rd exam on Pearson Vue and I found no issue at all everything went smoothly I don t know if I was just lucky and didn t encounter common problems abusive proctor late proctor crashing software camera not working I did the exam on time even before the scheduled one I only had a problem on my 1st exam where the proctor said she couldn t see me But after that they improved a lot They improved a lot and now we can see our queue number while waiting after the check in process so we know when we ll be picked up and enter the exam and this can make us less worry and relax Make sure that you re careful and obey all of their rules and you should be fine
V

They solved my problem

I was very disappointed with Pearson Vue online exam I waited and no proctor showed up I submitted a form and in three days I was able to re-schedule my exam This time everything went well Thank you

About Pearsonvue

Pearson VUE delivers high-stakes exams that empower professions to certify and license individuals who safeguard and advance their communities across the globe. We continue to develop the leading testing technologies that drive progress through essential credentials in virtually every industry.

United States

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