Pelicanwater Reviews

customer service is like no other

customer service is like no other company I have ever worked with You get a live person who knows what they are talking about and do not act like they are in a big rush to get you off the phone amazing

Great filter But need better instructions

Great filter but complicated for installing Instructions need to have more pictures for visual aid My maintenance person had issues while installing

So impressed with your tech-support

So impressed with your tech-support Clemente went through each step for us and on top of sending us a video So impressed and our filter charcoal came the next day Can t say enough about you people very good people to work with

Customer service is always 5 star

Customer service is always 5 star The instructions could be printed a little larger with arrows labeling all the parts mentioned in the text

The tech support and sales team are

The tech support and sales team are great Very knowledgeable and nice guys We have only had our system for about a month So far so good and waaaaayyyy better than the system the previous owner had in place

Whole-house filter system

I ve had my Whole-house filter system installed for two years now It is hassle free easy to maintain and requiring very limited contact with customer service I receive all replacement filters and UV lamps on a regular schedule further reducing involvement with Pelican In the rare instances I have contacted Customer Service with questions they have been courteous and very helpful

The one thing I noticed experienced is

The one thing I noticed experienced is you feel that silk to your body after taking a bath if you have much fresher and cleaner thanks for that great product

We re very happy with our purchase

So far the system is working great We had to hire a professional plumber to install it because we wanted to make sure it was done right So far we re very happy with our purchase