AI Review Summary
Based on 98 reviews
Customers report consistently high satisfaction with Pepegarden, highlighting excellent customer service, fast delivery, and high-quality, durable products. Many reviews emphasize easy assembly and long-term value. A few recurring issues involve delivery delays, missing items, and high prices. Overall, the brand is trusted for garden furniture and accessories.
What customers love
- Great product quality
- Easy assembly
- Long lasting durability
Common concerns
- Expensive pricing
- Missing items
- Assembly issues
Last updated 4 weeks ago
S
Sharon
The Rowena recliner is a lovely product I m absolutely thrilled with it Having bought the Lilli swing seat 20 years ago and still going strong outside in all weathers I am confident of the value for money too For information it took me a good hour to put it together with a cordless automatic drill
J
Jim s mum
Excellent service
The entire purchase process delivery and post sales service were a pleasure Pepe genuinely understand what customer service means and their products are high quality
L
Lynn Aldridge
Good old fashioned excellent service
Excellent service
A
Andrew Middleton
Excellent service
Answered questions promptly prior to ordering prompt delivery easy to assemble item and good quality Excellent service from courier as well in terms of delivery difficult access but he found a way willingly with a smile and good humour Absolutely delighted with my swing seat
C
Carole Lawrence
I have used the furniture protector for
Excellent service new covers for our garden seating - Table and chairs must be 10 or more years old
G
Granny
Item arrived quickly customer service
I have used the furniture protector for at least 20years now and it always makes the furniture look like new again It is excellent for my pepe circular table and chairs Just disappointed that the tin has now changed to a bottle size opening That means I ll have to find a separate container to pour the oil into and wastage will obviously occur
D
Diane E Collier
Excellent service
Item arrived quickly customer service great had my swing seats many years being able to replace the canopy and cushions make them look like new Great quality all round highly recommended
S
Sheila Hughes
A great product
A great product and backed by a great company I had one small issue but this was resolved with a replacement part with me inside 36 hoursOkay so the chairs you build yourself but that s the wonderful part You ve put something of yourself into the product Very easy to assemble just watch the YouTube video You end up with something that will last you years
M
Mark Wilkinson
Really long lasting furniture and
Really long lasting furniture and always helpful with protection etc xx
M
Mr David Whiteoak
Sunbed
Ordered Rowena double sunbed for my daughter s 40 th over the phone as couldn t complete on line Spoke to a very helpful staff member who helped me complete purchase Delighted with sunbed which arrived when planned I have had my sunbed for 5 yrs it is so comfortable especially when your back is aching I love it