AI Review Summary
Based on 98 reviews
Customers report consistently high satisfaction with Pepegarden, highlighting excellent customer service, fast delivery, and high-quality, durable products. Many reviews emphasize easy assembly and long-term value. A few recurring issues involve delivery delays, missing items, and high prices. Overall, the brand is trusted for garden furniture and accessories.
What customers love
- Great product quality
- Easy assembly
- Long lasting durability
Common concerns
- Expensive pricing
- Missing items
- Assembly issues
Last updated 4 weeks ago
P
Paul Skinner
Having bought this Pepe swing seat twice before over many years I am happy to have one back in my garden We had a problem attaching the metal plates to the top cross beam The holes were not cleanly cut and the screws did not fit However with some patience and careful filing we managed to enlarge the hole to accommodate the screw
M
Mr stanley brown
Good quality furniture and helpful
The chair is nice but there is quite a lot of green discolouration on one side and it doesn t go back quite as far as I would like but a well made elegant chair good for moderate recline
H
Howard Chandler
Great quality product
Long delays at the docks meant that the lounger didn t arrive in time for my wife s birthday However they kept me informed and once it arrived the product is very good Took a bit of effort to assemble but looks good
F
Florence Lehmann
I bought wood preservative for Pepe
The delivery didn t turn up but I emailed them got a quick response apologising and the oil turned up the next day Great service good products shame about the delivery
M
Mrs Kathleen Croft
Prompt delivery good customer service
Good quality furniture and helpful people Recommended
D
David Gray
Good quality but expensive
I bought wood preservative for Pepe wood furniture I have used protective preservative for this in the past from Pepe it is very effective They no longer make the original one so this is their recommended replacement could find nothing comparable on the market so I am hoping this is as good as original Very good quick service and delivery I will know in a year how good the product is
T
Trevor Gilson
Prompt delivery of swing seat cover
Prompt delivery good customer service when we purchased a replacement canopy for our Lilli swing seat Only minor quibble is that the new mesh canopies don t keep the sun off as much as the old version which had a SPF factor of at least 25
A
Anthony
Fantastic product especially if you have a bad back
Prompt delivery of swing seat cover from 3rd party manufacturer However I did not receive a despatch notification from the manufacturer who used a different courier from Pepe Pepe notified me of despatch but that was a week after I already taken delivery and the cover was in position The product is worth 5 stars but there seemed to be a left hand right hand issue between the manufacturer and PEPE
C
Carol Horne
Good Service
Fantastic product -It would help if the wood was already protected and we didn t have to paint each individual piece of wood it takes time requires a big space to do it -You also gave the exact amount of screws which would have been fine if one of them wasn t broken We are still missing a screw not a problem as it is still sturdy but thinking about adding a few spares in the bag wouldn t be amiss
M
Melanie Getgood
Rocking chair eEasy to assemble but it would be good
Easy to assemble but it would be good if the preservative was applied before shipping Still waiting for a dry day above 5 degrees